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Progress Named 2018 Artificial Intelligence Breakthrough Award Winner

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Progress NativeChat Platform Recognized as "Best Chatbot Solution" in
2018 AI Breakthrough Awards Program

Progress
(NASDAQ:PRGS), the leading provider of application development and
digital experience technologies, today announced that Progress®
NativeChat™, the artificial intelligence-driven platform for creating
and deploying chatbots, has been selected as the winner of the "Best
Chatbot Solution" award from AI
Breakthrough
, an independent organization that recognizes the top
companies, technologies and products in the global Artificial
Intelligence (AI) market today.

"We are thrilled to be recognized with the AI Breakthrough award for
‘Best Chatbot Solution'. Progress continues to invest to deliver
solutions that enable organizations to deliver the most modern
capabilities in their applications," said Dmitri Tcherevik, Chief
Technology Officer, Progress. "As the need for solutions around machine
learning, AI, AR and VR grow, we will continue to be at the forefront,
delivering innovative solutions to drive the future success of our
customers and partners."

Unlike other chatbot technologies, NativeChat platform is based on
patent-pending CognitiveFlow technology that can be trained with goals,
examples and data from existing systems, similar to the process for
training new customer service agents. With NativeChat, organizations can
easily give their customers the ability to converse and transact in a
natural way, on the channel of their choice, without the need for a
service rep on the other end.

"The AI Breakthrough Awards honor excellence and recognize the
creativity, hard work and success of companies, technologies and
products in the field of Artificial Intelligence," said James Johnson,
managing director, AI Breakthrough. "Chatbots are perhaps the most
widely deployed AI-based solution used in businesses today. Progress
NativeChat stood out from the crowd because of its innovative
CognitiveFlow technology that adapts over time to give customers a more
human-like experience. Congratulations to Progress on its industry
leadership and product innovation."

The mission of the AI Breakthrough Awards is to honor excellence and
recognize innovation, hard work and success in a range of AI and machine
learning related categories, including AI platforms, Deep Learning,
Smart Robotics, Business Intelligence, Natural Language Processing,
industry specific AI applications and many more. This year's program
attracted more than 2,500 nominations from over 15 different countries
throughout the world.

For details, please go to https://www.progress.com/nativechat.

Additional Resources

About Progress
Progress (NASDAQ: PRGS) offers the leading platform for developing and deploying strategic
business applications. We enable customers and partners to deliver
modern, high-impact digital experiences with a fraction of the effort,
time and cost. Progress offers powerful tools for easily building
adaptive user experiences across any type of device or touchpoint,
award-winning machine learning that enables cognitive capabilities to be
a part of any application, the flexibility of a serverless cloud to
deploy modern apps, business rules, web content management, plus leading
data connectivity technology. Over 1,700 independent software vendors,
100,000 enterprise customers, and two million developers rely
on Progress to power their applications. Learn about Progress at www.progress.com or
+1-800-477-6473.

About AI Breakthrough
Part of the Tech
Breakthrough Awards
 organization, the AI Breakthrough Awards program
is devoted to honoring excellence in Artificial Intelligence
technologies, services, companies and products. The AI Breakthrough
Awards provide public recognition for the achievements of AI companies
and products in categories including AI Platforms, Robotics, Business
Intelligence, AI Hardware, NLP, Vision, Biometrics, industry vertical AI
applications and more. For more information visit www.AIBreakthroughAwards.com

Progress and NativeChat are trademarks or registered trademarks of
Progress Software Corporation and/or one of its subsidiaries or
affiliates in the US and other countries. Any other trademarks contained
herein are the property of their respective owners.

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