Market Overview

Good Neighbor Pharmacy Evolves Offerings to Strengthen the Future of Independent Community Pharmacy


At ThoughtSpot 2018, leaders announce program enhancements that will
help pharmacists thrive today and in the future

Today, AmerisourceBergen and Good Neighbor Pharmacy announced new
and enhanced programs that will help independent pharmacies strengthen
the core of their businesses and expand their role within their
communities. The programs and solutions, which were presented at
ThoughtSpot 2018, Good Neighbor Pharmacy's annual tradeshow,
reflect AmerisourceBergen and Good Neighbor Pharmacy's continued
commitment to supporting independent pharmacies today and in the future.

"We firmly believe that this is an incredible time to be an independent
community pharmacy," said Brian Nightengale, RPh, Ph.D., president of Good
Neighbor Pharmacy
and SVP, Community & Specialty Pharmacy,
AmerisourceBergen. "Our belief stems from what we see in communities
nationwide and in changing consumer demands and demographics. Whether it
is expanding their role to meet growing primary care needs or improving
population health through drug therapy management, independent
pharmacies continue to deliver significant value. We are confident that
their role will continue to grow and that their value will be
increasingly recognized, which is why we continue to increase our
investments and augment our programs."

During ThoughtSpot's general session, Good Neighbor Pharmacy
leaders unveiled how the company is evolving its solutions into a
simple, tiered program structure. The streamlined approach, which was
informed by member perspectives, makes it easier for customers to access
and navigate programs and solutions. Good Neighbor Pharmacy
programs are now organized within four value centers: In-store
Experience, Marketing, Managed Care and Business Performance. The
collective suite of solutions helps pharmacies simplify their business
operations, amplify their brand and protect their independence and

AmerisourceBergen leaders also highlighted how the company is investing
time, energy and resources to advocate for new, value-based payment
models that are based on quality and outcomes resulting from the care
pharmacists provide beyond dispensing. Part of that is driving awareness
of pharmacy participation in and network adequacy for Community Pharmacy
Enhanced Services Networks (CPESN). During general session, Nightengale
announced that AmerisourceBergen is partnering with CPESN®
Tennessee and the Tennessee Pharmacists Research and Education
Foundation, a direct subsidiary of the Tennessee Pharmacists
Association, to launch a readiness program that allows for 70 CPESN®
Tennessee participating pharmacies to provide Congestive Heart Failure
(CHF) interventions. The readiness program, which kicks off August 1, is
designed to test and validate a scalable roadmap for pharmacists, payers
and other providers to engage in a consistent model of community
pharmacist-provided services for CHF.

General session also featured perspectives from retail consultant
Michael Dart, who delivered the keynote speech on trends shaping
consumer beliefs, as well as U.S. Rep. Doug Collins (R-GA) on the
actions independent community pharmacists can take to elevate their
voice on legislation impacting their ability to provide care.

Following general session, AmerisourceBergen and Good Neighbor
hosted "Women in Pharmacy," a seven-member panel of
high-performing pharmacists, pharmacy leaders and executives. Together,
the diverse panel members shared stories about how their roles evolved
over the course of their careers and revealed the challenges and
opportunities they encountered while learning to balance life,
leadership and the demands of a complex business.

AmerisourceBergen also recognized Shatto's Frontier Drug from Douglas,
Wyoming, and co-owners Gary and Jan Shatto as the recipient of Good
Neighbor Pharmacy's
2018 Pharmacy of the Year Award. The pharmacy,
which emerged from a field of nearly 60 nominees, received the esteemed
award for exemplifying what it means to be a Good Neighbor Pharmacy in
their commitment to enhancing patient care and lives in local
communities. Shatto's Frontier Drug has been a staple in its community
for more than 40 years. As part of the pharmacy's patient-centered
approach, pharmacists work to ensure patients have the medications they
need, when they need them – even if it means driving 60 miles to pick up
a medication they do not have on their shelves.

ThoughtSpot is an annual conference hosted by Good Neighbor Pharmacy, a
national independent pharmacy network offered through AmerisourceBergen.
It aims to equip independent pharmacists with practices and resources
they can use to transform their businesses to improve profitability and
maintain their position as a vital source of patient care in their local
communities. For more information on the ThoughtSpot conference, please

About AmerisourceBergen

AmerisourceBergen provides pharmaceutical products, value-driving
services and business solutions that improve access to care. Tens of
thousands of healthcare providers, veterinary practices and livestock
producers trust us as their partner in the pharmaceutical supply chain.
Global manufacturers depend on us for services that drive commercial
success for their products. Through our daily work—and powered by our
21,000 associates—we are united in our responsibility to create
healthier futures. AmerisourceBergen is ranked #12 on the Fortune 500,
with more than $150 billion in annual revenue. The company is
headquartered in Valley Forge, Pennsylvania, and has a presence in 50+
countries. Learn more at

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