Market Overview

PTC Adds Connected Forecasting to Servigistics Service Parts Management Solution


Leveraging the Power of ThingWorx and Advanced Algorithms,
Servigistics Service Parts Management Aggregates Data from Connected
Equipment to Enable Better Forecast Accuracy

(NASDAQ:PTC) today announced that it has added new capabilities for
connected causal and maintenance forecasting in its leading Servigistics®
Service Parts Management solution. The new capabilities are powered by
the ThingWorx® Industrial Innovation Platform and enable
customers to leverage data from connected equipment to increase forecast
accuracy, improve service levels and availability, and reduce inventory

Servigistics is a purpose-built solution with a long legacy of
optimizing service parts networks for over four decades. With
Servigistics, clients, including Pratt & Whitney, Metso, Cummins, and
the US Air Force, are empowered to unleash the potential of their
service businesses. With the latest release, PTC continues its thought
and innovation leadership by adding new connected features, new
forecasting algorithms to enable improved repair forecasting, new
optimization features including space capacity optimization, new
performance-based logistics management features, and new techniques for
maximimizing use of inventory in complex chains.

"At Pratt & Whitney, our large commercial engines power more than 25
percent of the world's mainline passenger fleet," said Rob Tomastik,
associate director of Materials Center of Excellence, Pratt and Whitney.
"We succeed when our customers get the service they need when and where
they need it. Servigistics ensures that our operations continue to
exceed their high standards."

The new connected causal and maintenance forecasting capabilities usher
in the next generation of forecast accuracy and inventory optimization
capabilities for service parts supply chains. Servigistics now enables
the use of the status of serialized components to predict the removal of
Life Limited Parts' (LLPs), retables, and maintenance events. These new
capabilities enable users to leverage the proprietary algorithims of
Servigistics Service Parts Management with ThingWorx to improve forecast
accuracy by using data from connected equipment as well as from
connected components.

"Many of our customers are leveraging ThingWorx to innovate and derive
value from the IoT and their digital transformation efforts," said
Leslie Paulson, general manager, Servigistics Business Unit, PTC.
"Servigistics enables our customers to capitalize on the value of the
data coming from their connected assets to improve their service
businesses and expand the services they provide to their customers."

Additional Resources

PTC helps companies around the world
reinvent the way they design, manufacture, operate, and service things
in and for a smart, connected world. In 1986 we revolutionized digital
3D design, and in 1998 were first to market with Internet-based product
lifecycle management. Today, our leading industrial innovation platform
and field-proven solutions enable you to unlock value at the convergence
of the physical and digital worlds. With PTC, manufacturers and an
ecosystem of partners and developers can capitalize on the promise of
the Internet of Things and augmented reality technology today and drive
the future of innovation.

PTC, Servigistics, ThingWorx, and the PTC logo are trademarks or
registered trademarks of PTC Inc. or its subsidiaries in the United
States and other countries.

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