Market Overview

At Fakuma 2017 Milacron Focuses on Their Industry Leading Sales, Service and Support in Europe; Enhanced Mold-Masters Service and Parts Programs


Milacron Holdings Corp. (NYSE:MCRN), a leading industrial technology
company serving the plastics processing industry is pleased to announce
their upcoming participation at Fakuma 2017. Fakuma will take place
October 17th -21st in Friedrichshafen, Germany.
Milacron will be in hall B3 – Booth 3203, where Milacron's impressive
stable of product brands including Milacron, Ferromatik, Mold-Masters,
DME and TIRAD will be showcasing industry leading technology solutions
and highlighting Milacron's commitment to class leading European sales,
service and support teams.

"At Milacron our commitment to quality doesn't end after a sale. We
offer complete lifecycle solutions for all customers, across all of our
product brands," said Tom Goeke, CEO of Milacron. "Milacron is committed
to the robust European market and we continue to invest in technology,
people and equipment to service our European customers well beyond the
initial sale."

Milacron's commitment to technology, service and customer support will
be on display at Fakuma 2017. Here are just some of the highlights:

European Injection Molding Machine Sales,
Service and Aftermarket Parts Enhancements

The Launch of Servtek Europe

Milacron is re-introducing its reliable Servtek aftermarket brand in
Europe. In the Americas the Servtek brand has become synonymous with
quality parts, support, on-time delivery and rapid service and it has
already made great inroads in the German, Italian and Dutch markets
where it was relaunched earlier this year. The Servtek aftermarket
division will be headquartered in Malterdingen, Germany. Malterdingen
remains the hub and center of excellence for all things Milacron
Injection Machine related.

Increased European Parts Inventory and Enhanced Distribution Network

With the Servtek aftermarket product brand's reintroduction to the
European market, customers can expect vastly increased stock libraries
and rapid delivery times. Denis Poelman, Managing Director Milacron
Injection, Europe stated, "In stock availability was something Milacron
recognized as an area for improvement in Europe. We've listened to our
customers and investments in 2017 alone have led to increased in stock
parts availability by 15%. We will continue to invest in this key
initiative throughout 2018 with a goal of zero stock outages for key
parts." Poelman added, "We've also optimized our logistics network and
can now guarantee Aftermarket delivery on most injection machine parts
when orders are placed by 4 pm the day before." Milacron's next day
delivery service started in Germany earlier this year and is now
available across all of Europe.

Milacron's new European distribution structure includes five main
distribution centers: Malterdingen, Germany, manages the German focused
markets, while Magenta, Italy the Italian market, Lyon, France – French
markets, Barcelona, Spain - Spanish and Portuguese-speaking markets and
Vsetin, Czech Republic - the Eastern European, Nordic and
English-speaking markets. The new structure enables support in 16
languages, ensuring that customers can be cared for with direct
geographical proximity.

The Addition of New Regional Sales Staff

Milacron has spent considerable time and effort to strengthen their
customer-oriented German injection molding machine sales force. The
changes are intended to optimize customer support in the sales and
service area and make day to day customer interactions a seamless and
rewarding experience for customers. The European market has been and
continues to be immensely important to Milacron's growth and success.
Milacron continues to strengthen their German presence and optimize
their sales, service and support teams to meet the markets needs. In Q3
of this year Milacron has added 4 Regional Business Development Managers
to offer increased support for machines sales and aftermarket. Germany
is now split into four newly defined regions to allow for a single point
of contact. These enhancements will now ensure Milacron service and
support in the region is world-class.

The Introduction of In Stock Machines for Europe

Milacron recently launched their Quick Delivery Program (QDP) for in
stock machines in the European market in July, and has seen solid
success with customers taking advantage of the quick delivery machines.
The Milacron QDP program helps customers get what they need, when they
need it. Machines available are the all-electric Milacron Elektra from
110 to 180 metric tonnes, the all-electric Milacron Elektron EVO from 50
to 200 metric tonnes and the servo hydraulic Magna T Servo, a true
workhorse from 50 to 350 metric tonnes. Machines in these configurations
are delivered in as little as 4 weeks from order. All available models
can be found online here:

Mold-Masters Hot Runners and Control Systems

Mold-Masters Aftermarket Support Programs through MasterCARE

The plastic industry is very familiar with Milacron's Mold-Masters hot
runner and temperature controller product brand. Mold-Masters has been
producing the industry's leading solutions for over 50 years. What a lot
of industry insiders might not be aware of is that Mold-Masters offers a
comprehensive lifecycle management program to ensure their Mold-Masters
systems continue to run at peak performance and continue to produce the
best plastic parts. Programs offer preventative maintenance, emergency
maintenance, spare parts programs and repairs and complete system

MasterCARE Preventative maintenance services are available in 3 tiers to
suit customers' needs, MasterCARE Basic, MasterCARE Standard and the
premium offering, MasterCARE Plus. All of the packages offer a number of
vital cleanings, inspections, and tests and up to 20% discounts on
genuine Mold-Masters parts. In addition, all packages offer extended
warranties that help extend the life of your hot runner and get the most
out of your production cell.

Hans Hagelstein, Mold-Masters President, EMEA+I stated, "Only genuine
Mold-Masters parts and certified service technicians can ensure
Mold-Masters hot runners and temperature controllers are operating at
optimal performance levels." Hagelstein added, "Mold-Masters has
implemented a thorough revitalization of our spare parts program, we
realize that when a customer needs a part for their Mold-Masters hot
runners they need it immediately! That's why we now stock 95% of all
standard parts for immediate shipping and offer 24 hour turnaround for
custom parts."

Mold-Masters also offers extensive product and service training for
their hot runner systems. These courses are available at Milacron's
German locations in Malterdingen and Baden-Baden or on-site at customer
locations. Topics include Hot Runner Basics, E-Multi User Training and
Controller Basics.

Everything Milacron at the Click of your Mouse

Milacron eSTORE

Milacron launched the eSTORE a year ago and have received overwhelmingly
positive feedback while processing thousands of customer orders in North
America and Europe. The Milacron eSTORE is offered in 15 languages. The
e-commerce site is seamlessly integrated with the newly re-designed, offering a one-stop-shop for all Milacron products,
including individual parts and assemblies for Milacron injection molding
machines and Mold-Masters hot runners and controllers. Customers will
also have access to DME's vast catalog, connecting them to an unrivaled
selection of mold components and industrial supplies 24/7/365. Customers
will benefit from simple, cost-efficient ordering and deliveries within
24 hours.

Milacron continues to push the boundaries of possibilities in plastics
with breakthrough products from leading brands including Milacron,
Mold-Masters, Ferromatik, Uniloy, DME, TIRAD, and CIMCOOL.


About Milacron

Milacron is a global leader in the manufacture, distribution and service
of highly engineered and customized systems within the plastic
technology and processing industry. Milacron is the only global company
with a full-line product portfolio that includes hot runner systems,
injection molding, blow molding and extrusion equipment, mold
components, industrial supplies plus a wide market range of advanced
fluid technologies. Visit Milacron at

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