Market Overview

Best Buy Investor Day Details 'Best Buy 2020: Building the New Blue' Growth Strategy


Discusses Insights from Successful ‘Renew Blue' Transformation

Shares Details on Plans to Expand What It Sells and Evolve How It

Provides Long-Term Financial Targets for Fiscal 2021

Best Buy Co., Inc. (NYSE:BBY), a leading provider of consumer
electronics products and services, will host an investor conference this
afternoon to provide a more detailed overview of its Best Buy 2020:
Building the New Blue growth strategy and discuss the company's
long-term financial outlook.

Best Buy Chairman and CEO Hubert Joly and other members of the executive
team will discuss key insights gained from the company's successful
Renew Blue transformation, share the company's analysis of the strategic
landscape in which it operates and provide a closer look at key growth

"Our Renew Blue transformation was about improving the customer
experience and fixing what was broken," Joly said. "Building on what we
have accomplished, we are excited by the opportunities we have in this
next chapter to grow the company by helping customers pursue their
passions and enrich their lives with the help of technology, which is a
much bigger idea and one that is rich with opportunities."

In addition to Joly, Best Buy's investor day speakers will include:

  • Corie Barry, chief financial officer
  • Shari Ballard, senior executive vice president and president of
    multichannel retail
  • Mike Mohan, senior executive vice president and chief merchandising
    and marketing officer

The event will begin at 2 p.m. ET. A video webcast of the presentations
and question-and-answer session will be available online at,
both live and after the event.

Renew Blue recap
When Best Buy unveiled its Renew Blue
transformation strategy in November 2012, the company faced two
fundamental problems: negative comparable sales and declining operating
income rate.

The strategy worked. Comparable sales and operating income rate are up,
non-GAAP earnings per share have grown at a compound annual growth rate
of 8 percent and total shareholder return over the last five years was
263 percent, ranking in the top 10 percent of S&P 500 companies.
Importantly, the company proved it was possible to win with a
combination of competitive prices and a higher level of service.

Best Buy 2020 overview
Looking ahead, the company believes
it is operating in an opportunity-rich environment, driven by innovation
and customers' need for help.

Best Buy 2020 is designed to take advantage of key growth opportunities
by expanding what the company sells and evolving how it sells.

Examples of how Best Buy intends to expand what it sells include:

  • Building a leading position in the smart home market, by continuing to
    expand its curated assortment, demonstrating new technology solutions
    in a meaningful way, and entering the solutions and services part of
    the market. By the end of October, the company will enhance the smart
    home areas in all of its stores; roll out its Best Buy Smart Home
    Powered by Vivint home automation and security offering to 450 stores;
    and add 1,500 dedicated smart home employees.
  • Piloting a service, Assured Living, that uses technology to help adult
    children remotely check in on the health and safety of their aging
    parents. Now available in two markets, this pilot aims to create peace
    of mind for the children while allowing the parents to live and thrive
  • Launching Total Tech Support, a new Geek Squad offering that provides
    ongoing support for a customer's tech, no matter where or when they
    bought it. This offering is available nationwide in Canada and at 200
    stores in 10 U.S. cities.

Meanwhile, Best Buy is evolving how it sells to focus not on just
selling products but solving customers' underlying needs. The company
will seek to accelerate its growth by continuing to improve the customer
experience within and across channels, more effectively addressing
customer needs in underpenetrated categories and building its in-home

To that end, Best Buy recently expanded its In-Home Advisor program to
all major U.S. markets. It now has 300 advisors who are specially
trained to provide free in-home consultations to help customers find the
right technology solutions for their unique needs.

Financial outlook
To support the Best Buy 2020 strategy, the
company plans to make key investments in technology and people. It is
committed to continuing to create efficiencies that help fund these
investments and offset potential pressures.

Best Buy delivered $1.4 billion in cost savings over the last five
years. And, as previously announced, it plans to drive an incremental
$600 million in annualized cost savings by the end of fiscal 2021.

As discussed earlier this year in March, with Best Buy 2020, the company
aspires to solve the following financial equation: gradually increase
its rate of topline growth, create efficiencies to help fund investments
and offset potential pressures, and build more predictable revenue
streams from recurring revenues and stickier customer relationships.

Today Best Buy is setting new long-term financial targets for fiscal

  • Enterprise revenue of $43 billion versus $39.4 billion in fiscal 2017,
    which was the last year of the company's Renew Blue transformation
  • Non-GAAP operating income1 of $1.9 billion to $2.0 billion
    versus $1.7 billion in fiscal 2017
  • Non-GAAP diluted EPS1 of $4.75 to $5.00, which represents
    an 8 to 9 percent compound annual growth rate from fiscal 2017

About Best Buy
Best Buy is a leading provider of technology
products, services and solutions. The company offers expert service at
an unbeatable price more than 1.5 billion times a year to the consumers,
small business owners and educators who use or the Best Buy
app, visit our stores and engage with Geek Squad Agents. The company has
operations in the U.S., where more than 70 percent of the population
lives within 15 minutes of a Best Buy store, as well as in Canada and
Mexico, where Best Buy has an online and a physical presence.

(1) A reconciliation of the projected non-GAAP operating income and
non-GAAP diluted EPS, which are forward-looking non-GAAP financial
measures, to the most directly comparable GAAP financial measures, is
not provided because the company is unable to provide such
reconciliation without unreasonable effort. The inability to provide a
reconciliation is due to the uncertainty and inherent difficulty
predicting the occurrence, the financial impact and the periods in which
the non-GAAP adjustments may be recognized. These GAAP measures may
include the impact of such items as restructuring charges; litigation
settlements; goodwill impairments; gains and losses on investments; and
the tax effect of all such items. Historically, the company has excluded
these items from non-GAAP financial measures. The company currently
expects to continue to exclude these items in future disclosures of
non-GAAP financial measures and may also exclude other items that may
arise (collectively, "non-GAAP adjustments"). The decisions and events
that typically lead to the recognition of non-GAAP adjustments, such as
a decision to exit part of the business or reaching settlement of a
legal dispute, are inherently unpredictable as to if or when they may
occur. For the same reasons, the company is unable to address the
probable significance of the unavailable information, which could be
material to future results.

For a "GAAP to non-GAAP" definition and reconciliations please see the
financial schedules on the company's investor relations website,
Fiscal 2017 GAAP operating income was $1.9 billion and diluted EPS was

Forward-Looking Statements
This news release contains
forward-looking statements within the meaning of the Private Securities
Litigation Reform Act of 1995 as contained in Section 27A of the
Securities Act of 1933 and Section 21E of the Securities Exchange Act of
1934 that reflect management's current views and estimates regarding
future market conditions, company performance and financial results,
business prospects, new strategies, the competitive environment and
other events. You can identify these statements by the fact that they
use words such as "anticipate," "believe," "assume," "estimate,"
"expect," "intend," "project," "guidance," "plan," "outlook," and other
words and terms of similar meaning. These statements involve a number of
risks and uncertainties that could cause actual results to differ
materially from the potential results discussed in the forward-looking
statements. Among the factors that could cause actual results and
outcomes to differ materially from those contained in such
forward-looking statements are the following: macro-economic conditions
(including fluctuations in housing prices, oil markets and jobless
rates), conditions in the industries and categories in which the company
operates, changes in consumer preferences or confidence, changes in
consumer spending and debt levels, the mix of products and services
offered for sale in the company's physical stores and online, credit
market changes and constraints, product availability, trade restrictions
or changes in the costs of imports, competitive initiatives of
competitors (including pricing actions and promotional activities),
strategic and business decisions of the company's vendors (including
actions that could impact promotional support, product margin and/or
supply), the success of new product launches, the impact of pricing
investments and promotional activity, weather, natural or man-made
disasters, attacks on the company's data systems, the company's ability
to prevent or react to a disaster recovery situation, changes in law or
regulations, changes in tax rates, changes in taxable income in each
jurisdiction, tax audit developments and resolution of other discrete
tax matters, foreign currency fluctuation, the company's ability to
manage its property portfolio, the impact of labor markets, the
company's ability to retain qualified employees and management, failure
to achieve anticipated expense and cost reductions, disruptions in the
company's supply chain, the costs of procuring goods the company sells,
failure to achieve anticipated revenue and profitability increases from
operational and restructuring changes (including investments in the
company's multi-channel capabilities), inability to secure or maintain
favorable vendor terms, failure to accurately predict the duration over
which the company will incur costs, development of new businesses,
failure to complete or achieve anticipated benefits of announced
transactions, and the company's ability to protect information relating
to its employees and customers. A further list and description of these
risks, uncertainties and other matters can be found in the company's
annual report and other reports filed from time to time with
the Securities and Exchange Commission ("SEC"), including, but not
limited to, Best Buy's Report on Form 10-K filed with the SEC on March
24, 2017. Best Buy cautions that the foregoing list of important factors
is not complete, and any forward-looking statements speak only as of the
date they are made, and Best Buy assumes no obligation to update any
forward-looking statement that it may make.

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