Market Overview

Hurricane Update from Wright Flood: Sept. 13, 2017

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Hurricane Irma Claims Processing Underway; Hurricane Harvey Claims
Processing Continues with $24M in Payments for Harvey-related Damage
Already Made

Wright Flood:

  • Nation's largest servicer of FEMA's NFIP reports Hurricane Irma claims
    processing is underway in areas affected by the storm.
  • Teams of adjusters are on the ground in Texas, Louisiana and now
    Florida visiting homes and businesses and, in many situations, Wright
    Flood is processing payments to policy holders.
  • Thousands of claims have been opened for those affected by Hurricane
    Harvey, with more than $24M in advance payments already made to help
    insured customers begin rebuilding their lives.
  • Policyholders can open a claim in several ways, including by text
    message. Additional resources have been brought in to respond to
    claims coming in from both Hurricane Irma and Harvey.

New: Open Flood Claim By Text:

1. Text CLAIM to 727-777-7066

2. You can utilize either your policy number or property address.

3. Respond via text to six questions

4. Receive a confirmation response via text with additional tips. Your
adjuster will be in touch.

5. Within 24 hours you will receive a return text with your claim number
included.

New: Additional Phone Numbers* To Report
Claims:

1. Dial **FLOOD or **35663

2. Follow prompt #4 "Report a new claim"

For use with cell phones only. Verizon's VoLTE users may not have this
access.

Policy holders can also visit www.wrightflood.com/claims,
call the claims department at 1-800-725-9472 or email floodclaims@weareflood.com.

About Wright Flood: Wright Flood writes more federal flood
policies in the state of Texas and Louisiana than any other flood
provider. Wright Flood provides federal flood insurance, excess flood
coverage, private flood coverage and leading industry expertise, earning
an A- (Excellent) rating from A.M. Best. As the largest provider of
federal flood insurance in the U.S., Wright Flood takes pride in
user-friendly technology, exceptional claims reputation and providing
the service clients deserve. Agents and policyholders may visit us at www.wrightflood.com.

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