Market Overview

Financial Resources Federal Credit Union Teams with Roostify to Create Better Online Mortgage Experience


a provider of automated mortgage transaction technology, today announced
that Financial
Resources Federal Credit Union (FRFCU)
has implemented Roostify's
mortgage technology platform in order to create a better online
experience for its members applying for or refinancing a home loan.

"We were looking for something more user friendly for mortgage
applicants. The standard online form didn't help our members through the
process and provided no guidance into what they need to do through each
step in the process," said Jason Reed, First Vice President, Real Estate
Lending at Financial Resources. "The Roostify platform has given us a
way to walk members through a simple process to input their information,
upload documents and get us the information we need in order to close
their loan in the most efficient way possible."

Financial Resources members are now able to complete their entire
mortgage application online, including using a mobile device or tablet.
They can upload their financial information directly into the platform
and communicate with a loan officer during every step of the process.
When they are on the go, they can easily upload and sign documents
without a trip to the bank, saving precious time in the closing process.

"Not only do our members get a much more user-friendly experience, our
loan officers spend much less time chasing information, and they can
focus on providing a better experience and closing loans in much shorter
timeframes, which benefits all parties involved," added Reed.

Loan officers benefit from the use of Roostify's platform with a better
way to communicate with members, realtors, lawyers, title agents, and
more throughout the process. Additionally, because the application is
clearly laid out loan officers receive more complete and accurate
information when they receive an application.

"Consumers are looking for two things in today's home buying market – an
easy online experience and transparency," said Frank Gelbart, Chief
Revenue Officer, Roostify. "Utilizing a mortgage solution that keeps the
consumer informed of the process in real-time and that can be done
entirely online is the key to providing today's homebuyers with the best
experience possible."

About Roostify

Founded by consumers looking for a better way to buy a home, Roostify
leads the industry in delivering accelerated and transparent online
mortgage experiences. From enterprise banks to independent brokerages,
dozens of lenders across the United States trust Roostify to speed up
closings, reduce unnecessary work and give their customers a smooth,
anxiety-free mortgage experience. Since 2014, Roostify has helped close
thousands of home loans nationwide. Roostify is privately funded and
headquartered in San Francisco. For more information, please visit

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