Market Overview

LiveVox Expands Its Cloud Platform Enabling Intelligent Channel of Choice with the Addition of the Integrated Email Channel


LiveVox Inc., a leading provider of cloud contact center solutions for
enterprise operations, announces the addition of integrated, intelligent
email capabilities into its platform with the release of LiveVox
Intelligent Email. LiveVox will demonstrate the innovative key features
and benefits provided by this platform enhancement during an April 13th
webinar. Technology leaders and financial services industry experts will
walk participants through real world examples of how the integrated
email capability is being leveraged in today's contact centers to
optimize contact attempts and deliver multi-channel campaigns with
improved ROI.

Expanding Channel Options Delivers Improved ROI

On the importance of delivering innovative methods to reach the consumer
while managing compliance regulations, Dusty Whitesell, Chief Evangelist
states, "Using email in an intelligent fashion, by leveraging key data
to provide campaign attribution, drives highly effective and productive
multi-channel campaigns. The ability to access and utilize this data
across communication channels enables contact centers to deliver
dramatically improved results. I'm excited to share how this expansion
of our platform will enable higher campaign ROIs for our clients." To
learn more about LiveVox's integrated email solution, read our latest blog
on the subject.

Contact center leaders are optimizing their contact campaigns and
improving campaign performance by turning to integrated email. Attend
the webinar to learn how.

About the event:

  • EVENT: Leveraging Intelligent Email in Campaigns
  • DATE/TIME: Thursday, April 13th, 2017 at 10am PT/ 1pm ET
    • Boris Grinshpun, Director, Product Management, LiveVox, Inc.
    • Anthony Warden, VP, Loan Resolutions, Texas Dow Employees Credit
    • Dusty Whitesell, Chief Evangelist, LiveVox, Inc.

About LiveVox, Inc.

LiveVox is a leading provider of cloud contact center solutions for
enterprise operations. The LiveVox multi-channel platform provides risk
mitigation tools, such as Four Clouds, that simultaneously addresses key
compliance concerns while optimizing performance efficiencies. LiveVox
Intelligent Email system is another example of how LiveVox is providing
contact centers with a competitive advantage in a changing regulatory
environment through innovation. To learn more, contact us at

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