Market Overview

U.S. Travel Agency Air Ticket Sales Drop Nearly Three Percent in September


Airlines Reporting Corp. (ARC), the premier driver of air travel intelligence and commerce in the travel industry, reported today that the consolidated dollar value of airline tickets sold by U.S.-based travel agencies decreased nearly 4 percent* this year as compared to 2015, totaling $67 billion vs. $70 billion. September 2016 ticket sales were down 2.6 percent to $7.1 billion against the same month last year. Ticket transactions were up 4.9 percent at 13.8 million in 2016 vs. 2015.

Electronic Miscellaneous Document (EMD)** sales comprised $32.4 million of the year-to-date sales vs. $12 million in 2015, and $5.7 million of the September 2016 sales as compared to $1.9 million in September 2015. EMD transactions increased 330.8 percent to 500,497 so far in 2016 vs. 116,173 in 2015.

More detailed information is available at

About ARC:

The Airlines Reporting Corporation (ARC) is the premier driver of air travel intelligence and commerce in the travel industry with leading business solutions, travel agency accreditation services, process and financial management tools and high-quality data. In 2015, ARC settled $88.3 billion worth of carrier ticket transactions for more than 9,400 travel agencies with 13,000 points of sale. Established in 1984, ARC is headquartered in Arlington, Virginia, with offices in Louisville, Kentucky, Tampa, Florida and San Juan, Puerto Rico. For more information, please visit and

Notes for Editors:

*Ticket Sales

  • Results are based on monthly sales data ending September 30, 2016, from 12,507 U.S. retail and corporate travel agency locations, satellite ticket printing offices and online travel agencies.
  • Results do not include sales of tickets purchased directly from airlines.
  • Total sales are equal to the total amount paid for a ticket, which includes taxes and fees.

**Electronic Miscellaneous Documents (EMD)

  • Includes fees for products and services such as upgraded seats, checked luggage, an unaccompanied minor, pet-in-cabin, etc.

©2016 Airlines Reporting Corporation (ARC). All rights reserved.

Airlines Reporting Corp.
Hillary Smith, 703-341-1207

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