Market Overview

Willis Opens Operational Center of Excellence in Tampa


Global Insurance Broker's State-of-the-Art Hub Will Enhance Client Service

Governor Rick Scott Joins Willis for Grand Opening Today

TAMPA, Fla., Dec. 17, 2015 (GLOBE NEWSWIRE) -- Willis Group Holdings plc (NYSE: WSH), the global risk advisory, re/insurance broking, and human capital and benefits firm, today announced the opening of its Operational Center of Excellence in Tampa, FL.  Establishing the Center is part of Willis's strategy to deliver outstanding client service via a robust technology and operational platform.

Willis has deep roots in Florida where it places employee benefits and complex property/casualty insurance programs for many of the State's large corporate and middle market businesses.  Willis currently operates eight retail insurance brokerage offices in Florida, including its existing Tampa office.  The new Tampa location expands the brokers' regional presence and will serve as a dedicated support center for Willis's North America business.  Teams of insurance professionals will utilize the latest in cutting edge client facing technology, insurance accounting, policy and claim management systems and analytical tools.  The new hub will bring at least 157 new jobs to Tampa Bay by 2017.

State and local officials joined Willis for an official opening reception today.

Governor Scott said, "We are excited to announce the creation of 157 jobs for families in Tampa. Willis Group Holdings could have chosen any location for their new Operational Center of Excellence, but they knew that Florida was the best place to grow their business and create new jobs."

Willis's $9.05 million capital investment demonstrates its commitment to Tampa and the Florida marketplace and supports the broker's broader strategy to grow its business and transform its service delivery with enhanced operational systems and investments in infrastructure, technology platforms, data and analytical tools.  In addition, the state-of-the art facility offers employees a modern work space to drive innovation and collaboration. 

"We are thrilled to establish Willis's Operational Center of Excellence in Tampa and take another exciting step in transforming our business.  The Tampa market offers a significant opportunity for Willis with its growing financial and professional services industry, vibrant economy, strong workforce and proximity to large cities. It's also home to a large insurance community from which to draw talent," said Jeff Elliott, Director of Operations, Willis North America.

Eric Joost, Chief Operating Officer Willis North America said, "As global risk advisors we are committed to helping organizations protect their people, property and business assets.  In today's environment, this demands more than ever a strong and seamless client service and operational platform to optimize results.  We look forward to building on our world class client service capabilities through the Operational Center of Excellence."

The Center is made possible through a joint partnership between Enterprise Florida, the Tampa Hillsborough Economic Development Corporation, Hillsborough County, the City of Tampa and the Florida Department of Economic Opportunity.

Willis's Operational Center of Excellence is located at 3407 West Dr. Martin Luther King, Jr. Boulevard in Tampa.  Interested candidates are encouraged to visit for more information about available positions.

About Willis

Willis Group Holdings plc is a leading global risk advisory, re/insurance broking, and human capital and benefits firm. With roots dating to 1828, Willis operates today on every continent with more than 18,000 employees in over 400 offices. Willis offers its clients superior expertise, teamwork, innovation and market-leading products and professional services in risk management and transfer. Our experts rank among the world's leading authorities on analytics, modelling and mitigation strategies at the intersection of global commerce and extreme events. Find more information at our website,, our leadership journal, Resilience, or our up-to-the-minute blog on breaking news, WillisWire. Across geographies, industries and specialisms, Willis provides its local and multinational clients with resilience for a risky world.

Contact: Media: Colleen McCarthy +1 212 915-8307 Investors: Matthew J. Rohrmann +1 212-915-8180

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