Market Overview

RadioShack's Fix It Here! Mobile Device Repair Service Now Available in 30 Houston-Area Stores


Same-day Service Available in More Than 750 Locations Nationwide by End of Year

FORT WORTH, Texas, Nov. 13, 2014 /PRNewswire/ -- RadioShack's Fix It Here! same-day mobile repair service – the first of its kind from a leading national retailer – is now available in 30 stores in the Houston area. By visiting their neighborhood RadioShack store, smartphone and tablet owners can conveniently and cost effectively have common issues such as cracked screens, broken buttons and damaged charging ports repaired.

Fix It Here offers, in most cases, same-day repairs – typically in less than two hours – for the most popular smartphones and tablets on the market. Repairs for these devices start at $39.99 and include a 90-day warranty on parts and labor.

"As a trusted national brand, we wanted to be the first to provide on-the-floor, same-day repairs to customers no matter where they purchased their mobile device," said Paul Rutenis, chief merchandising officer at RadioShack. "RadioShack has proudly served customers in Houston since 1965. Houston has historically been one of our strongest markets and we're happy to now have 30 stores in the area where we can provide the expertise and service of our skilled Fix It Here technicians."

RadioShack's Fix It Here certified technicians have completed at least 40 hours of highly specialized, hands-on training to repair common issues such as the following:   

  • Cracked screens
  • Water damage
  • Broken charging ports
  • Broken buttons
  • Camera issues
  • Audio issues
  • Battery replacement

In addition to specially trained associates, RadioShack's retail footprint makes it the perfect place to get your phone fixed on the go and grab a case or screen protector to prevent future damage. If repair isn't an option – or if it's time to upgrade – RadioShack associates can match customers with the ideal device and service plan.

Houston-area customers can locate a participating repair location with the Fix It Here finder, or look for the Fix It Here sign in the window of a local store. Check here for a list of supported devices.

Fix It Here is available in more than 650 RadioShack stores in key markets across the nation. RadioShack plans to rollout Fix It Here to 750 locations by the end of the year.

About RadioShack Corporation
RadioShack (NYSE: RSH) is a leading retailer focused on connecting customers with personalized solutions and discovering what's possible through the latest in consumer technology. The company's updated product assortment incorporates national brands, industry-leading private brand products, and in-demand mobile devices from a wide selection of wireless carriers. Customers can shop top brands in headphones and speakers, wearable technology, smart toys and DIY supplies, connected home, power accessories and home entertainment at or in store. RadioShack's global retail network includes more than 4,400 company-operated stores in the United States and Mexico and more than 1,200 dealer stores in 25 countries. RadioShack employs approximately 27,000 knowledgeable associates globally to help customers find their technology solution. For more information on RadioShack Corporation, please visit Find RadioShack on Facebook, Twitter, Instagram, and YouTube. RadioShack® is a registered trademark licensed by RadioShack Corporation.

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SOURCE RadioShack Corporation

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