CUSTOMER SUCCESS: BMC Software Helps Adobe Transform Itself into a Cloud Company

SAN JOSE, Calif.--(BUSINESS WIRE)--

Adobe ADBE is using management and automation solutions from BMC Software BMC to help transform the company from a traditional packaged software company to one that is moving all of its products – and its renowned customer experience – to the cloud.

Today, Adobe IT is credited with helping to turning the company into the global leader in digital marketing and digital media solutions. In the attached video, two senior Adobe IT leaders -- Gary Simpson and Paulette Scheffer -- describe the challenges Adobe faced, why they chose BMC as Adobe's strategic partner, and the powerful results Adobe has achieved as they enable their customers to create, deploy, measure, and optimize groundbreaking digital content.

Supporting Perspectives from the Video:

Gary Simpson, vice president, Global Infrastructure and Operations, Adobe

“We're transforming IT. We have been for the past three years. It completely changes our support model. We look to BMC for the tools that we need to manage that and to become more of a service provider.”

“One of our focuses this year actually is on agile operations. And with agility comes quality, and that's very important. We use many of the BMC tools that help us automate a lot of the day-to-day things that we do, and we're doing it very successfully.”

Paulette Scheffer, senior director, Infrastructure and Service Management, Adobe

“One of the things that the BMC tools have enabled us to do is to actually be able to provision capacity either in our private cloud or go out to the public cloud, so users don't have to make that choice anymore. They can come into our portal. They can identify what their needs are, and then we make the decision based on what they're trying to do.”

“My view is that if another provider can do it better or cheaper than we can, we should use them. But if they can't, we shouldn't. BMC tools have enabled us to do is actually provide those competing or compelling services internally, and we can actually prove we're able to do it at a lower cost. Now the reason we chose BMC was because we felt that BMC offered us a suite that was more integrated out of the box than any other solution on the market.”

“As I look into the future, when we think about BMC and BMC's place in Adobe IT, it's only going to become, I'd say, more embedded in everything we do. When I look at the team and I see where they are, and I hear the comments from them about [BMC Software] has helped us achieve more than we ever thought possible, there's nothing that makes me prouder.”

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Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software BMC to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the broadest choice of IT management solutions, including industry-leading Business Service Management and Cloud Management offerings. For the four fiscal quarters ended June 30, 2013, BMC revenue was approximately $2.2 billion. www.bmc.com

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