Market Overview

TM Forum Excellence Awards 2013 Winners Demonstrate Outstanding Leadership and Vision during Digital Storm


TM Forum announced today that Amdocs, China Mobile Communications Corp. and Oracle have been named as the winners of this year's Excellence Awards at TM Forum's flagship Management World 2013 conference and expo in Nice, France. Honored at the VIP Gala dinner on Monday, May 13 at the Palais de la Méditerranée, the three winners represent the leading and most innovative companies in the industry.

Now in their seventh year, the TM Forum Excellence Awards are widely regarded as the most prestigious and impartial awards of their kind, recognizing service providers and industry suppliers that demonstrate commitment to industry transformation through innovation underpinned by TM Forum's Frameworx suite of standards. This year, TM Forum added a digital services-focused category to the Excellence Awards to reflect leadership and achievement in the evolving digital services ecosystem.

The 50 nominees and 23 finalists were judged by an impartial and independent panel comprised of leading industry experts and analysts, including judging panel chairman Steffen Roehn, former chief information officer of Deutsche Telekom; and judges: Montgomery “Monte” Hong, managing director–communications industry and lead, APAC Communications Industry, Accenture; Chris Lewis, group vice president, International Telecoms and Networking, IDC; Brendan O'Rourke, chief information officer, Telefónica Digital; Eckart Pech, managing director service technology and chief information officer, Telefónica Germany; Peter Sany, former chief information officer of Novartis, and former group chief information officer, Deutsche Telekom; Pascal Viginier, group chief information officer, France Telecom-Orange.

The winners of the New Digital Services, Industry Contribution, and Operational Excellence categories were decided by the judging panel, while the winner of the Solution Excellence Award was chosen by TM Forum's 250 service provider members who collectively represent more than 85% of the global communications industry's revenue.

The 2013 Excellence Award winners are:

New Digital Services Award New for 2013, this award is presented to the digital services provider demonstrating the most innovative and successful digital service

  • China Mobile Communications: CMCC's M2M Service – Transforming Lives With Technology

TM Forum Industry Contribution Award – Awarded to the member company demonstrating leadership, dedication and contribution to the future of the industry

  • Oracle: Oracle Leads the Development, the Adoption and the Promotion of Industry Standards

TM Forum Operational Excellence Award Awarded to the service provider demonstrating the most innovative and effective use of Frameworx to deliver tangible cost reduction, efficiency improvement and operational agility.

  • China Mobile Communications: Frameworx-Enabled Cloud Mobility Initiative Significantly Reduces Capital and Operating Expenditures

TM Forum Solution Excellence Award – Awarded to the supplier or system integrator demonstrating the most innovative and effective use of Frameworx to deliver tangible cost reduction and efficiency improvement.

  • Amdocs: How to Save $120 Million a Year on Capital and Operating Expenditure

“TM Forum's Excellence Awards are unique in the industry because not only do they showcase outstanding leadership in innovation and excellence, they also stand out as proof-points for businesses meeting the challenges and seizing the opportunities of today's digital world head-on,” said Steffen Roehn. “The quality of all of the finalists' entries and the winners, too, is testament to the progress our industry is making, and made the task of deciding the winners in each category most challenging. All deserve to be congratulated.”

“Congratulations to this year's Excellence Awards winners. The nominees raised the competition to new heights and made for a very difficult decision during a turbulent year for the industry,” said Nik Willetts, chief strategy officer, TM Forum. “With new competitors entering the market every day, surviving this digital storm takes agility, innovation, partnering skills and operational excellence. These winners represent the best of the best when it comes to commitment, not only to TM Forum, but also to the quickly changing digital services landscape and the communications industry as a whole.”

See TM Forum's Management World Channel for the latest news from Management World 2013 and more.

About TM Forum:

With over 900 member companies, TM Forum is the largest global trade association focused on bringing together the digital ecosystem, including communication service providers, digital service providers and enterprises, with the goal of enabling an open digital world. The Forum delivers a wealth of knowledge and practical tools, including unique research, best practices and standards. Our members collaborate to rapidly solve business issues in critical areas, such as business process optimization, big data analytics, cloud management, customer experience management and security.

The Forum has four key roles—to Inform, Innovate, Accelerate and Optimize—and provides a neutral and open platform for collaboration between service providers, enterprises and their suppliers to overcome the barriers to an open digital economy. For more information about TM Forum, visit

Global TM Forum Media Contact
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