Market Overview Prepared To Update Gun Records If New Firearms Ban Is Passed


Preparing to update services and retrain customer service representatives.

Chicago, IL (PRWEB) February 28, 2013

Should new federal firearms regulations become law, is ready to update their records and customer service training program to keep up with the new regulations, company officials said yesterday.

“It's looking more and more like President Obama's gun control legislation may see a vote on the House floor in the coming weeks,” a company representative said. “If that happens and the law passes, there will be a considerable increase in the amount of data we have, and the questions and concerns we'll get from customers. We need to be prepared to handle that.”

The company is currently tasking its IT staff with updating their servers so they can handle a flood of new public documents relating to gun ownership should the proposed changes become the law of the land, the representative said.

“You'll be talking about a lot more data for us to handle,” he said. “The best way to do that is to make sure we have the data capacity in place before the new records become public information.”

In addition, the customer service staff is already undergoing an extensive training program in the effects of the new laws should they pass.

“If sweeping gun control regulation passes, a lot of people are going to be calling us with a lot of questions,” the representative said. “We need to make sure that our staff is ready to respond to those questions with accurate information about the law and the new data we will be sending out to people.”


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