How to minimise your business interruption after a flood in your hotel

In the run up to the flood season hotel owners and managers should start putting simple measures in place now to plan for the worst and minimise the financial impact that flooding will cause to their property.

Mrs Jenny Boymal, Managing director of Jena Dyco International, a specialty drying and restoration training school, is urging hotels to meet with commercial drying firms to discuss an emergency action plan now to minimise any interruption to their business from a flood.

'Every hotel manager dreads that phone call telling them that flooding has occurred, putting ten, 20, sometimes even 50 rooms out of action for weeks,' said Mrs Boymal.

'But in reality a flood in a hotel doesn't need to bring your business to a stop,' she says.

'If you take the time to meet with the expert drying specialists and discuss an emergency plan now, it will save you a lot of money and stress when catastrophe hits.'

'Getting the right professionals with specialised skills is going to save you a lot of money in the long run and ensure that your business can still be profitable while your hotel is being dried.'

Mrs Boymal recommends that hotel owners and managers carry out the following steps now to put a flood management contingency plan in place:

Jenny Boymal runs Jena Dyco, an independent training organisation that specialises in water damage restoration, mould remediation and specialised drying training.

  1. Make contact with a professional drying firm that specialises in hotels. If you're flooded, then chances are other hotels are also flooded, meaning that many of the top-quality drying firms will be too busy to take your calls. Organise to meet with some high-quality, recommended drying specialised firms now so that you have the contacts in place in case of an emergency.
  2. Develop a plan. A good commercial drying firm should be able to meet with you and help you develop a plan for drying your property quickly and effectively. They should be able to take into account how to implement drying processes with minimal effects to your business. With this type of plan in place it is possible that a portion of damaged rooms can be dried early and put into use soon after damage has occurred, while other areas continue to dry.
  3.  Ask the right questions.  Questions such as 'how will you assess the damage', and 'what qualifications do you have' will help you to identify if you are dealing with a professional firm that understands commercial drying properties. You should also ask them to outline how their drying processes will minimise any interruption flood damage may cause to your business.

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