Market Overview

National Car Parks Announce Success of London Office Move and Manchester Office Expansion


The UK's best known car park operators, NCP, are reporting a successful move of their London headquarters from Croydon to Saffron Court.

(PRWEB UK) 8 January 2013

Four weeks after the move from their London office in the Whitgift Shopping Centre in Croydon to their new headquarters in Saffron Court near Farringdon. NCP are reporting many positives from the relocation.

The creation of the London hub has offered employees an improved working environment, a consolidation of offices and puts all the teams together in one place. The move aims to bring all departments closer together and improve efficiency, customer service and satisfaction.

The London office is the first of two hub offices created. Work is currently underway to transform the Manchester office into a customer contact centre and is due to be completed in February.

Matt Thornett Product Manager at NCP said:

“At NCP, we are committed to providing the best service to our customers and the creation of the new contact centre in Manchester drives efficiency and standards. The hub In Saffron means that all support functions are located in one office making for a unified workforce ”

Founded in 1931, NCP has over 75 years expertise within the parking sector and has more than 600 car parks nationwide. With more choice than anyone else, NCP processes approximately 80 million customer transactions every year and prides itself on recruiting and training staff that are both professional and helpful. The firm also places a strong emphasis on being socially and ethically responsible, securing 100% of its electricity from green sources in 2010.

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