Market Overview

Paragon® Rated Best in KLAS® Community Hospital Information System for Seventh Consecutive Year


For the seventh straight year, McKesson's Paragon® hospital information system (HIS) was named Best in KLAS® Community Hospital Information System1 in the 2012 Best in KLAS Awards: Software & Services report. Paragon's seven years in the No. 1 spot mark the most successive times that any product has earned Best in KLAS in this category.

The report also rates Paragon No. 2 in overall software suite rankings for the second consecutive year, a reflection of its continuing evolution into the large hospital market. Continued growth and momentum in 2012 enabled Paragon to add 50 new hospitals, 20 of which were over 200 beds.

“We chose to implement Paragon based on factors such as integration, the familiar Microsoft® platform, and the overall breadth of functionality,” said Bill Winnenberg, chief information officer, with St. Charles Health System, a 360-bed system based in Bend, Ore. “The Best in KLAS ranking is reassurance that we made the right decision for our organization as we prepare to address the challenges of healthcare reform.”

With its contemporary, Microsoft®-based platform, Paragon is an integrated clinical and financial hospital information system designed to help meet the needs of hospitals and health systems of all sizes. As a single-database solution, Paragon HIS requires less hardware and fewer IT resources, and it helps hospitals reduce the need to support and manage redundant data. In addition, Paragon gives physicians a single point of access to patient information and ordering capabilities. The solution offers a rapid time to value through its quick implementation process. On average, organizations take 14 months to implement the broad suite of financial, clinical and physician solutions.

By enabling organizations to streamline their IT operations and optimize their technology investment, Paragon is a strong lever in preparing for health reform, a key focus of McKesson's Better Health 2020™ strategy. Better Health 2020 aims to help customers address the complex challenges facing healthcare, including the need to reduce costs, coordinate care, assume risk and manage complex payment models.

“McKesson is dedicated to helping our hospital and health system partners make meaningful improvements for better business and better patient care,” said Jim Pesce, president of Paragon, McKesson Provider Technologies. “We are pleased that KLAS has recognized Paragon once again as the No. 1 HIS, and we believe these ratings are a testament to our focus on innovation and customer service.”

The annual KLAS rankings are based on interviews with healthcare executives, managers and clinicians at more than 4,500 hospitals and 2,500 clinics. Measuring performance in product quality, implementation and support, the Best in KLAS honor recognizes leadership in delivering excellence in customer service.

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Founded in 1996, KLAS' staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to, email, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter @KLASresearch.

About McKesson Corporation

McKesson Corporation, currently ranked 14th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit

1 Source: 2012 Best in KLAS Awards: Software & Services report; December 2012,, © 2012 KLAS Enterprises, LLC. All rights reserved.

Yancey Casey, 404-338-2468

View Comments and Join the Discussion!

Partner Center