Market Overview

Wellies and Worms tops customer satisfaction poll


Customer satisfaction is a high point at Wellies and Worms.

(PRWEB) November 02, 2012

Customer satisfaction is a top priority at children's outdoor clothing and gear company Wellies and Worms. And the company are celebrating this week after receiving some of their best testimonials ever.
Much of the business the online portal receives is from repeat clients who are only too happy to recommend the speedy delivery and regular communication they received after placing their order – not to mention the quality of the top branded goods themselves on delivery.

Items for sale on Wellies and Worms include children's winter coats, rainwear, wellies, backpacks and reins, luggage and swimwear while stockists are all recognisable brand leaders with a reputation for quality such as Helly Hansen, Spotty Otter, Didrikson's, Hatley, Kozy Kids, Skip Hop and Hunter.

Owner of Wellies and Worms, Graham Cox said: “Here at Wellies and Worms our customers already know that by buying goods from top companies the products will be first class.

“What we also want to assure them is that the service they will receive is also of the highest quality. We're delighted with the feedback we've already received from customers and feel that it's time to share it. After all, the way to get a customer to trust a business is to show them what previous and ongoing customers have said about their own experience.”

So far Graham and his team actually have 279 reviews from satisfied customers. Here's some current reviews – names and addresses together with the original entry, can be found on the Wellies and Worms website.

“My item arrived so speedily and the customer service I received was excellent. I will definitely shop with Wellies and Worms again.”

“I have no hesitation to recommend your site and will be using your again very soon!”

“Couldn't ask for better! Ordered on a Sunday and received on the Tuesday. Great service and a great price. Will be using Wellies and Worms again very soon!”

“Fantastic service from Wellies and Worms. Boots arrived the day after ordering so thank you.”

“Service from Wellies and Worms outstanding… best communication I have ever received from an online company. Shop with confidence!”

Another favourite with customers is Wellies and Worms' inexpensive and standard express delivery service where customers who order prior to 1pm receive their goods the very next working day. Those who leave an email or SMS text number will also receive a message informing them of a one hour delivery slot so they don't need to stay in all day and wait for a parcel to arrive.

To discover more about the company, or to read further customer reviews see the website at

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