Market Overview

CHART Hospitality Training Conference Re-structured to Focus on Core Competencies for Training and Development


Relevant educational workshops, keynote speakers, a rich agenda focused on core competencies and the gathering of valued hospitality industry professionals makes the reformatted 85th Council of Hotel and Restaurant Trainers (CHART, Hospitality Training Conference one of the premier hospitality industry events focused on learning and sharing. Hotel, restaurant and human resource professionals will gather at the Westin San Diego in San Diego, CA on February 23- 26, 2013 to learn and share effective training and development practices that can quickly translate into improved operational results and enhanced employee performance. The agenda, with session descriptions and speaker bios, can be viewed at:

CHART's 85th conference is expected to draw more than 150 hospitality professionals nationwide and will feature results-oriented educational sessions and opportune networking opportunities. Leading hotel and restaurant industry experts will address topics specifically designed to positively impact organizations. These workshops will transform attendees, based on their position, to be better trainers, faster instructional designers, stronger managers, and greater executives.

Core Competency Certificate Workshops:

Trainer Track:

  • Presentation Effectiveness
  • Participant Management
  • Evaluation and Assessment

Instructional Designer Track:

  • Program Design
  • Technical Knowledge
  • Process Improvement

Manager Track:

  • Project Management
  • Operational Knowledge
  • Coaching and Development

Executive Track:

  • Communication & Influence
  • Strategic Planning
  • Business Acumen

Additional Conference Features:

  • Keynote speaker sessions
  • Semi-Annual Community Service Event
  • First-Time Attendee Orientation Program
  • Powerful Networking Opportunities with Top Professionals
  • Resource Gallery Vendor Exposition
  • Welcoming Energetic Atmosphere
  • Low Conference Fee which includes many Meals and Activities

“CHART is excited to present a learning forum where attendees, at various levels, can focus on key principles and truly make an impact when they return to their organizations,” commented John Kelley, CHART President and Chief People Officer & VP of Training and Human Resources at White Castle System. He continues, “What makes our conferences unique is the opportunity they provide participants to learn from industry experts and engage in outstanding networking.”

Each year, the CHART winter conference will feature this re-focused competency-based agenda, and the CHART summer conference will keep the tried-and-true program for hospitality training leadership. CHART's summer conference will be held July 20 - July 23, 2013 in Miami, FL.

For further details on CHART, as well as additional conference information and to register, visit

Early Registration Fee:
On or Before January 18, 2013
$695 Member
$820 Non-Member
Late Registration Fee:
After January 18, 2013
$800 Member
$925 Non-Member
On Site Registration Fee:
$900 Member
$975 Non-Member
One Day Registration Fee:
$350 Member/Non-Member
$150 Student
Pre-Conference Workshop Fee:
$49 Member
$69 Non-member

For more information, please call 312.405.2634, email, or visit

CHART (, a non-profit professional association founded in 1970, is the leading resource for the development and advancement of hospitality training professional and their organizations. With more than 450 members from more than 300 multi-unit restaurant and hotel companies, CHART represents a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals; from entry level to senior executive. CHART's mission is to develop hospitality training professionals to advance industry training practices and improve operational results by providing access to education, tools and resources.

Tara Davey
Lisa L. Marovec, FMP

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