Market Overview

Harleysville Insurance mobile Catastrophe Response Unit arrives in NJ to help policyholders file claims


Harleysville Insurance claims representatives are now assisting customers throughout the Northeast in response to the damage caused by Hurricane Sandy. Policyholders with storm damage should call the toll-free claims reporting number at 800-892-8877. To report flood claims, policyholders should call 800-421-3535 or fax 406-257-1629.

A Harleysville mobile Catastrophe Response Unit will transport a special claims team to locations throughout the state in the coming days. Harleysville customers and other community residents can expect to see the large white vehicle with the Harleysville “Good people to know” logo on the side in parking lots at the following locations, dates and times:

  • Lowe's, 1375 Hooper Ave., Toms River, NJ 08753—Saturday, Nov. 3, from 11 a.m. to 6 pm. and Sunday, Nov. 4, from 8 a.m. to 6 p.m.
  • Lowe's, 2194 State Route 35, Holmdel, NJ 07733—Monday, Nov. 5, from 8 a.m. to 6 p.m. and Tuesday, Nov. 6, from 8 a.m. to 6 p.m.

On the mobile unit, Harleysville customers with homeowners, personal auto, commercial property, commercial auto, and flood insurance policies will be able to file claims on the spot with company claims personnel.

For policyholders who suffer storm-related losses but are unable to visit the mobile unit, representatives are available 24 hours a day, seven days a week to assist them. To help expedite the process, it is helpful to have a policy number or home address available when the call is placed. Also, make note of any injuries received and any witnesses or police authority contacted in relation to property damage.

The mobile Catastrophe Response Unit will make additional stops in New Jersey, as needed, in the days and weeks ahead, and the schedule for such visits will be announced to the public and to Harleysville agents as it becomes available.

About Harleysville

Harleysville Insurance is a leading provider of insurance products and services for small- and mid-sized businesses, as well as for individuals. Based in Harleysville, PA, Harleysville distributes its products exclusively through a network of independent agents primarily across 32 states. The company's New Jersey branch office is located at 112 West Park Drive, Mt. Laurel, NJ. Harleysville joined the Nationwide family of companies in May 2012. More information can be found at

Nationwide, the Nationwide frame mark, and On Your Side are service marks of Nationwide Mutual Insurance Company.

Elizabeth Giannetti, 614-249-7705'
Media Relations Hotline, 614-249-6349

View Comments and Join the Discussion!