Market Overview

Dover Downs Hotel & Casino Selects Computer Generated Solutions (CGS) to Implement Microsoft Dynamics GP Upgrade to Support Tremendous Growth, Simplify Payroll Operations


Computer Generated Solutions (CGS), a leading global provider of technology solutions, announced today that Dover Downs Hotel & Casino has selected CGS to implement their upgrade to Microsoft Dynamics GP2010.

New York City, NY (PRWEB) October 30, 2012

As Delaware's largest and most luxurious hotel and casino, Dover Downs Hotel & Casino contains over 500 guest rooms and suites and is home to over 1,400 employees. Due to their size and continuous growth, they required an upgrade from their current system that would have the capability to handle that growth and the complex financials that came along with it as well as streamline their payroll operations.

Dover Downs Hotel & Casino chose CGS for their Microsoft Dynamics upgrade due to their industry experience, having provided upgrades for companies of similar size and database count. CGS also maintains several payroll specialists on staff which helped make their decision a rather simple one.

With the upgrade, Dover Downs Hotel & Casino will achieve the convenience of using a system that would not have to be manually updated each year.

“We are pleased that Dover Downs Hotel & Casino elected to go with CGS for their Microsoft Dynamics GP upgrade,” said Becky Willert, Customer Account Manager for CGS. “The upgrade will enable them to simplify all of the operations of their rapidly growing business while helping to maximize profits and drive down costs.”

As a leading Microsoft Gold Certified Partner since 2005 and multiple Presidents' Club award recipient, CGS combines their wide range of industry expertise with the power of Microsoft Dynamics to offer integrated solutions that support critical business processes and collaborative information management.

About Dover Downs Hotel & Casino
Owned by Dover Downs Gaming & Entertainment, Inc, Dover Downs Hotel & Casino® is a premier gaming and entertainment resort destination in the Mid-Atlantic region. Gaming operations consist of approximately 2,500 slots and a full complement of table games including poker. The AAA-rated Four Diamond hotel is Delaware's largest with 500 luxurious rooms/suites and amenities including a full-service spa/salon, concert hall and 41,500 sq. ft. of multi-use event space. Live, world-class harness racing is featured November through April, and horse racing is simulcast year-round. Professional football parlay betting is accepted during the season. Additional property amenities include multiple restaurants from fine dining to casual fare, bars/lounges and retail shops. For more information, please visit

About CGS
For more than twenty-eight years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through technology. Headquartered in New York City, CGS employs over 4,500 professionals in 20 offices in North America, Latin America, Europe and Asia. With global delivery capabilities, expertise across leading platforms and deep experience in multiple industries, CGS has become the IT partner of choice for thousands of organizations worldwide. CGS delivers a wide array of proprietary and third-party business applications, technology, business services and business process outsourcing solutions, including customer care, technical support and corporate learning & training. For more information please visit You can also "Like" us on Facebook at and follow us on Twitter @cgsinc.

About Microsoft Dynamics GP
A broad-based, mid-market ERP solution with rich out-of-the-box functionality, ease of customization and integration with other business applications, Microsoft Dynamics GP is ideal for companies that want role-based functionality, strong reporting and analysis capabilities, and Web-based delivery of information and applications. Cutting-edge supply chain and financial management features help you connect customer requirements with product design, work better with business partners, and better track workflow across manufacturing, purchasing, finance, sales, and distribution. Microsoft Dynamics GP allows companies to maintain tight control over distribution and streamline your pick/pack/ship cycle to gain competitive advantage. Integrated applications help you provide superior customer service by better managing inventory, filling orders faster and providing e-commerce.

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