Market Overview

Teleos Names Europe's Most Admired Knowledge Enterprises


Teleos has announced the Winners of the 2012 European Most Admired Knowledge Enterprises (MAKE) study. Siemens has been recognized as this year's Overall European MAKE Winner.

London, United Kingdom (PRWEB UK) 30 October 2012

Teleos, in association with The KNOW Network, has announced the Winners of the 2012 European Most Admired Knowledge Enterprises (MAKE) study. This year's eight European MAKE Winners are (in alphabetical order):

-- Accenture (Ireland)
-- BG Group (United Kingdom)
-- Novartis (Switzerland)
-- Royal Dutch Shell (the Netherlands)
-- Royal Philips Electronics (the Netherlands)
-- Schlumberger (France/the Netherlands)
-- Siemens (Germany)
-- Syngenta (Switzerland)

A panel of European-based Fortune 500 senior executives and internationally recognized knowledge management / intellectual capital experts selected the Winners. The panel rated organizations against the MAKE framework of eight key knowledge performance dimensions -- visible drivers of competitive advantage and intellectual capital growth:

-- Creating an enterprise knowledge-driven culture
-- Developing knowledge workers through senior management leadership
-- Innovation
-- Maximizing enterprise intellectual capital
-- Creating an enterprise collaborative knowledge sharing environment
-- Creating a learning organization
-- Delivering value based on customer/stakeholder knowledge
-- Transforming enterprise knowledge into shareholder/stakeholder value

Siemens was recognized as the Overall Winner of this year's European MAKE study. This is the fifth time that Siemens has been the Overall European MAKE Winner.

Successfully managing enterprise knowledge yields big dividends. The 2012 European MAKE Winners' average Return on Revenues (ROR) was 9.8% -- 2.6 times that of the Fortune 500 ROR company median. The average Return on Assets (ROA) for the 2012 European MAKE Winners was 7.3% -- over 2.9 times that of the Fortune 500 ROA company median.

2012 European MAKE Hall of Fame

A total of 85 organizations have been named European MAKE Finalists since the European MAKE research began in 1999. And, of this group, only 37 organizations have been recognized as European MAKE Winners.

An even more select group of organizations form the 2012 European MAKE Hall of Fame. These three organizations have been European MAKE Finalists in each of the past five annual studies: British Broadcasting Corporation, Royal Dutch Shell and Schlumberger.


Teleos, an independent knowledge management and intellectual capital research firm, administers the MAKE program. The KNOW Network is a Web-based global community of organizations dedicated to achieving superior performance through networking and best practice knowledge sharing.

The MAKE research program consists of the annual Global MAKE study -- the international benchmark for world-class knowledge organizations -- and regional MAKE studies for the Americas, Asia and Europe, as well as national MAKE studies in Brazil, Hong Kong, Mainland China, India, Indonesia and Iran.

Contact Teleos for the free "2012 European MAKE Report" Executive Summary.

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