Market Overview

Calling All Technical Support Agents: Alorica Is Hiring In Lee County, Florida


Alorica is looking to immediately fill up to 100 technical support positions in the next two months.

Fort Myers, Florida (PRWEB) October 24, 2012

Alorica's Fort Myers customer service team is expanding its current workforce by creating up to an additional 100 new jobs for the Lee County area. Alorica is a leading provider of customer management outsourcing solutions spanning the entire customer lifecycle and originally located to Lee County in 2006 as a premier provider of customer service for Fortune 1000 clients.

Alorica is looking to immediately fill up to 100 technical support positions in the next two months. Interested applicants are encouraged to go to to apply online. Candidates should have general customer service knowledge, good communication skills, and a technical aptitude. Earnings include a base wage and a pay for performance bonus plan.

“We offer a comprehensive benefits program designed to support the health, wellness and financial security of our employees, from medical coverage to generous paid holidays and vacations. Alorica's benefits program is a vital component of the total compensation package, providing a firm foundation for today and ensuring you and your family a healthier, brighter tomorrow,” said Gregory Brooks, Alorica site director.

Additionally, Alorica offers career advancement opportunities and promotes hundreds of employees into management positions annually.

“Alorica is an important business leader in our community, not only with the addition of full-time positions for our residents, but as an industry-leading service provider in the technology sector,” stated Jim Moore, executive director of the Fort Myers Regional Partnership, Lee County's Economic Development Office. “Expansion is a fundamental component of our united mission to diversify and strengthen our local economy.”

About Alorica

From customer acquisition and sales, customer care and support, to logistics and fulfillment, Alorica offers a seamless customer experience across all service channels. Alorica's award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies.

Headquartered in Irvine, California with more than 20,000 employees in 40 domestic, near shore, and offshore customer management centers, Alorica offers the proven industry experience and know-how to provide a total customer management solution. For more information, please visit
About Fort Myers Regional Partnership

The Fort Myers Regional Partnership works to attract new and diversified businesses resulting in high-wage, high-skilled jobs; retains and encourages the expansion of existing businesses and improves the overall business environment. Lee County is a thriving business community with a highly regarded airport, significant corporate development and ample real estate opportunities. The area is attracting, retaining and growing high-value businesses with a unique blend of an outstanding business climate and superior quality of life. The county is home to five vibrant cities--Fort Myers, Bonita Springs, Cape Coral, Fort Myers Beach, and Sanibel--and is the heart of Southwest Florida.

The Partnership continues to promote and build the region through ongoing efforts from its proactive team of domestic and international recruiters, research staff and community liaisons, as well as through its partnerships with the Horizon Foundation, the Horizon Council and the Lee County Industrial Development Authority.

Since 1996, more than 5,000 new jobs and more than $1 billion in economic impact have been committed to as a direct result of key local incentive programs; Lee County Job Opportunity Program and the First Incentives for Recruiting Strategic Targets as well as State of Florida incentives and the State Closing Fund.

In addition to the website, Fort Myers Regional Partnership can also be found social networking sites including Linked-In, Facebook, Twitter and YouTube.

Tune in for Together4Business, a show that explores economic development in the Southwest Florida region through a series of interactive discussions with area executives and experts, highlighting key factors of the overall business environment with a highly regarded airport, significant corporate development, and ample real estate opportunities. Watch the show videos at and link to more information and resources from each guest expert.

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Editor's Notes: Unique story angles, resources and trend data are available in the online Media Center. For executive interviews, success stories, and additional media relations services, please contact Jennifer Berg, Fort Myers Regional Partnership, via phone at 239.338.3161 or email at JBerg(at)leegov(dot)com or Danel Kuhlmann, Alorica, at 951.662.1670 or danel(dot)kuhlmann(at)alorica(dot)com.

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