Market Overview

MetLife and GMC Software Technology to Present Legacy Modernisation at Gartner Symposium


GMC Software Technology, a leading provider of customer communications and output management solutions, today announced its participation at the Gartner Symposium ITxpo, 5-8, November 2012 in Barcelona, Spain. The company is due to present at two speaking sessions alongside global insurance customer, MetLife, as well as hosting a press conference on-site and providing on-stand demonstrations.

Speaking Sessions

Insurance customer, MetLife, will present alongside GMC on legacy modernization in a session titled “Global Financial Services Company Presents Legacy Modernisation in 6 Weeks.” In the session, Nicolas Afonso, Organization and Analysis Manager at MetLife Spain, will reveal how MetLife modernized their legacy customer communication applications in six weeks without impacting their core, mission-critical systems. The session will take place on Wednesday 7, November at 11:15 AM in the Hilton Ballroom.

“IT modernization doesn't have to mean reinventing core legacy applications, especially when it comes to customer communications,” said Afonso. “With the right approach and tools, enterprises can repurpose and leverage their existing IT investments to deliver more effective communications across multiple channels without taking risks on core systems.”

Prior to his current position, Nicolas Afonso served as Business Administration and Operation Project Manager at MetLife Spain. In addition, he held senior roles at Santander Group Software Development, and Accenture. Afonso's education includes industrial engineering at Universidad Pontificia de Comillas (ICAI), Madrid and Université Libre de Bruxelles, Brusels as well as education in capital markets and structured finance at the Institute of Advanced Finance.

GMC's Mike Davies, Regional Vice President of Sales for EMEA North, will also provide a live demonstration of legacy repurposing in a session titled “Legacy Modernisation in 20 Minutes”. The interactive session will show how businesses can take existing, legacy communication applications, mine, extract and repurpose the content for multiple uses, across multiple channels without impacting core, critical systems. Davies' session takes place on Tuesday 6, November at 12.45 PM on the ITxpo show floor, Theatre 1.

“Businesses are pressured to ensure customer communications conform to the customer's needs as well as regulatory demands, however many are tied to legacy systems and processes” said Davies. “In the session we aim to demonstrate how businesses can remove the barriers of a legacy environment and achieve faster results on their customer communication objectives.”

Press Conference

GMC Software Technology and MetLife will also hold a press conference for attending press and analysts at Gartner's ITxpo whereby attendees can see the company's presentations prior to the public sessions at the event. In addition, representatives from MetLife and GMC will be for available for questions and statements. The press conference takes place on Tuesday 6, November at 4:30-5:30 PM in the Media Theatre.

Stand Demonstrations

GMC will also be exhibiting at the Gartner ITxpo, stand #A8 in the Applications area of the show floor. The company will be showcasing a range of applications that can help businesses modernize customer communication processes while also leveraging their existing legacy systems to successfully compete in today's markets.

To schedule a stand demonstration, meeting or attend the press conference, contact


GMC Software Technology

GMC Software Technology delivers the most effective solutions in the field of Customer Communications Management (CCM). With unrivalled experience in the industry, GMC has consistently demonstrated the ability to help businesses increase customer engagement across all touch points. The company's CCM platform, GMC Inspire, enables enterprises to deliver relevant communications, at the right time, through the preferred channel for every customer – driving customer loyalty, acquisition and operational efficiency.

GMC Software Technology serves thousands of clients worldwide across the banking, insurance, retail, business services, telco/utilities and healthcare industry. Having received numerous awards in the field of Customer Communications Management, the company is recognized as an industry leader for innovation.

For more information, please visit


Twitter: @gmc_net


The GMC logo and GMC Inspire are trademarks of GMC Software Technology

North America
Media Ink for GMC Software Technology
Mark Bonacorso
Naucke Kommunikation for GMC Software Technology
Christoph Naucke
+49 9151 908890

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