Market Overview

Research and Markets: A Framework for Setting up a Banking IT Captive Center In India


Research and Markets ( has announced the addition of the "A Framework for Setting up a Banking IT Captive Center In India" report to their offering.

Over the past few months, Indian outsourcing industry has seen back to back compliance violations by well known third party vendors (first at HSBC and a merely a month later at UK based Standard Chartered Bank), as a result a lot of banking offshoring end up being captives rather than third party outsourcing. IT debacle at RBS also supported the point of having self managed captive centres. Considering the fact Knowledgefaber has studied the intricacies of the industry and came up with this research report on Banking IT Captive Centre in India.

In the last decade, decisive changes in the global business environment have left commercial banks with a competitive cost disadvantage relative to other banking firms in both core and noncore functions. To rescue banks form such a scenario, IT innovations offer a production option to offer cost reduction to banks. Technology integration solution force banks to take a strategy based outsourcing decision.

Before taking a decision on outsourcing, banks have to consider many things like how to go (strategy in terms different outsourcing approaches), where to go (Country and then city identification), what to outsource (what all functions need to be outsourced) and many more. Knowledgefaber's this report focuses on such concern areas very explicitly and provides solutions for all such apprehensive avenues.

In order to identify the best strategy, detailed research has been made to understand the benefits of captive (GIC) centres and third party vendors in present scenario, considering the recent debacles in the banking outsourcing Industry. Report includes a calculated cost arbitrage of more than 50 K USD per FTE for the studied IT operations between the parent and captive centre in India.

At the second step, where banks are zeroing down the city location, a detailed city and skill based talent pool study has been carried out. Results show an availability more than one lakh twenty seven thousand people with relevant skills across the various tier -1 and tier -2 cities in India. Banking IT Captive centers have a dense presence in Mumbai with the single point presence of many global banking giants like BNP Paribas, Credit Suisse, Morgan Stanley, Nomura India Services etc. On the other hand banking IT captives centres have a very scarce presence in cities like Pune and Hyderabad with selected giants like BOA, JP Morgan, HSBC Software development India and I-Nautics (BNY Mellon's Subsidiary).

Key Topics Covered:

1. Introduction: The core idea

2. Present State: Outsourcing in India

3. A Comparative Study of different outsourcing options

4. Why Outsource to India

5. Indian talent supply study

6. A note on Centre's of excellence

7. Case Study

8. Analysis & Conclusion

Companies Mentioned:

- BNP Paribas

- Credit Suisse

- Morgan Stanley

- Nomura India Services


- JP Morgan


- I-Nautics

- Infosys

- Finnacle



- Deutsche Bank

For more information visit

Research and Markets
Laura Wood, Senior Manager.
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Sector: Banking

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