Market Overview

Research and Markets: Banking Authentication and The FFIEC: Business Customers Crave Biometrics


Research and Markets ( has announced the addition of Javelin Strategy & Research's new report "Banking Authentication And The FFIEC: Business Customers Crave Biometrics" to their offering.

Last year's release of the FFIEC's Supplement to Authentication in an Internet Banking Environment left many in the financial industry with questions about how to effectively balance the expectations of regulators with those of consumers. In being both specific and broad, this guidance provided a greater degree of latitude in implementing an authentication strategy to protect consumer accounts from compromise.

As a result, an additional degree of direction is needed in order to deploy a truly comprehensive authentication strategy, one that requires an understanding of not just which technologies are best in any given situation, but also how they will affect the consumer experience. Providing FIs with a more complete view of each type of authentication technology, and insight into how to achieve balance between optimizing security and consumer satisfaction, is at the heart of this year's report.

Primary Questions

- What are the regulatory expectations, expressed within the 2011 FFIEC supplemental guidance, as they apply to authentication?

- What are the strengths and vulnerabilities of each authentication type?

- Which authentication types best lend themselves to specific consumer interactions?

- How can an FI implement a secure authentication solution that satisfies both consumers and regulators?


Financial institutions: marketing department and security department. Vendors: Online- and mobile-banking platform providers, online and mobile banking vendors, online and mobile marketing companies, third party authentication vendors.

Key Topics Covered:



Executive Summary

2011 FFIEC Supplement To Authentication In An Internet Banking Environment

Consumer Perceptions Of Authentication Methods

Business Bank Account Owners And Fraud

Introduction To Passwords

Overreliance On Ssns

Evolving Kba: The Move From Static To Dynamic Back-End Authentication

Authenticating The FI

Out-Of-Band Authentication

Introduction To Biometrics

Related Research

Table of Figures

For more information visit

Source: Javelin Strategy & Research

Research and Markets
Laura Wood, Senior Manager
U.S. Fax: 646-607-1907
Fax (outside U.S.): +353-1-481-1716
Sector: Banking, Online Banking, Cards

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