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 <a xmlns="http://www.w3.org/1999/xhtml" href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.xpertdoc.com%2F&amp;esheet=51554438&amp;newsitemid=20170510005109&amp;lan=en-US&amp;anchor=Xpertdoc&amp;index=1&amp;md5=8791447e1281e1b0c477d31a4f75ce6f" rel="nofollow" rel="nofollow">Xpertdoc</a>, 
 a Microsoft Gold Partner and leader in customer communications 
 management (CCM) solutions, today announced that Kansas City Life 
 Insurance Company will use Xpertdoc's CCM platform to modernize their 
 legacy document systems. Kansas City Life markets individual life, 
 annuity and group products through general agencies located throughout 
 the US, serving 49 states and the District of Columbia, and insures more 
 than half a million policyholders.
 
 
 Kansas City Life traditionally used multiple legacy document systems in 
 their business but required improvements to support the continued growth 
 of the company and customer retention needs.
 
 
 They required advanced and highly secure omnichannel tools to provide 
 additional communication channels for emerging demographics that expect 
 to be engaged where and when they want it. To improve their customer 
 experience and boost operational efficiency, Kansas City Life replaced 
 their legacy platforms with Xpertdoc's single modern solution.
 
 
 "After careful review and deliberation, we selected Xpertdoc because 
 they provided the best combination of modern, scalable technology that 
 can grow with us," said Steve E. Ropp, Senior VP of Operations at Kansas 
 City Life. "Their team demonstrated the highest level of commitment 
 throughout our entire review process, and were diligent and effective 
 during implementation, ensuring a smooth transition."
 
 
 The Xpertdoc CCM platform streamlines and automates customer 
 communications processes including the creation, management and delivery 
 of documents to improve internal workflows, as well as reach customers 
 faster and in more meaningful ways. Xpertdoc's solution helps them 
 achieve cost reduction and provide efficiency gains to grow the 
 organization, stay competitive and increase customer engagement.
 
 
 "Life insurance is facing an increasingly difficult challenge of 
 supporting existing customers and also appealing to an all-new customer 
 base that expect quick, efficient and flexible communication at all 
 times," says David Squibb, Chief Sales and Marketing Officer at 
 Xpertdoc. "We applaud Kansas City Life for their commitment to adapt to 
 this change, and to continuously make the best decisions for innovation 
 and improving services to customers."
 
 
 This partnership continues Xpertdoc's expansion into life insurance. To 
 learn more about Xpertdoc's expansive suite of products, please visit 
 their newly relaunched site at <a xmlns="http://www.w3.org/1999/xhtml" href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.xpertdoc.com%2F&amp;esheet=51554438&amp;newsitemid=20170510005109&amp;lan=en-US&amp;anchor=www.xpertdoc.com&amp;index=2&amp;md5=410de4bbfa22d69d4330c610674349fc" rel="nofollow" rel="nofollow">www.xpertdoc.com</a>.
 
 
 Attendees of the annual DIG IN event in Austin, TX can join the Xpertdoc 
 Forms Lifecycle Workbench at 11:20 am CDT on May 11 and visit us in 
 booth 19.
 
 
 About Xpertdoc:
 
 
 Xpertdoc is a global software company that provides industry-leading 
 document generation and customer communications management (CCM) 
 solutions. The company is a Microsoft Gold Partner and certified ISO/IEC 
 27001:2013 compliant for information security. Xpertdoc delivers 
 improved client retention and growth by streamlining web and mobile 
 self-service intake as well as document creation and management 
 processes throughout every customer touch point.
 
 
 About Kansas City Life Insurance Company:
 
 
 Kansas City Life Insurance Company KCLI was established in 1895 
 and is based in Kansas City, Missouri. The Company's primary business is 
 providing financial protection through the sale of life insurance and 
 annuities. The Company operates in 49 states and the District of 
 Columbia. For more information, please visit <a xmlns="http://www.w3.org/1999/xhtml" href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.kclife.com&amp;esheet=51554438&amp;newsitemid=20170510005109&amp;lan=en-US&amp;anchor=www.kclife.com&amp;index=3&amp;md5=4ded1a20f9024f27d3f0b3e3e6a8d1e7" rel="nofollow" rel="nofollow">www.kclife.com</a>.
 
 
 
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Press Releases

Kansas City Life Insurance Company Selects Xpertdoc CCM Platform to Modernize Customer Communications - Kansas City (OTC:KCLI)

Kansas City

KCLI

Kansas City Life Insurance Company Selects Xpertdoc CCM Platform to Modernize Customer Communications


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Q1 2024







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