Teladoc Health Reports Second Quarter 2019 Results

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Year-over-year Q2 revenue grows 38% to $130.3 million and total visits increase 70% to 908,000

Year-over-year first half revenue grows 41% to $258.8 million and total visits increase 73% to 1,971,000

Issues 2019 third-quarter guidance and updates full-year expectations

PURCHASE, NY, July 31, 2019 (GLOBE NEWSWIRE) -- Teladoc Health, Inc. TDOC, the global leader in virtual care, today reported financial results for the second quarter ending June 30, 2019.

"The second quarter punctuated a strong first half of the year for Teladoc Health. Our robust engagement science strategies have allowed us to capitalize on the macro tailwinds we're seeing globally to drive solid results across all of our markets and clinical specialties," said Jason Gorevic, chief executive officer, Teladoc Health. "We built out our senior leadership team with two important additions during the quarter, and we made meaningful progress towards realizing the long-term benefits of our diversified growth strategy. The persistent strength in our visit volume and our accelerating sales pipeline serves as yet another affirmation of the broader acceptance and prevalence of virtual care in the healthcare system today."

Financial Highlights for the Second Quarter and Six Months Ended June 30, 2019

Revenue                 
($ thousands)                 
 Quarter Ended  Year over Year Six Months Ended  Year over Year
 June 30,  Growth June 30,  Growth
 2019 2018   2019 2018  
Subscription Access Fees Revenue                 
U.S.$ 85,530 $ 65,066  31% $ 166,509 $ 126,086  32%
International  25,711   14,731  75%   50,686   25,440  99%
Total  111,241   79,797  39%   217,195   151,526  43%
                  
Visit Fee Revenue                 
U.S. Paid Visits  15,083   11,795  28%   33,331   26,004  28%
U.S. Visit Fee Only  3,546   2,710  31%   7,667   6,249  23%
International Paid Visits  406   258  57%   656   425  54%
Total  19,035   14,763  29%   41,654   32,678  27%
                  
Total Revenue*$ 130,276 $ 94,560  38% $ 258,849 $ 184,204  41%
                  
*Organic second-quarter 2019 revenue, excluding Advance Medical, increased by 24 percent year over year.
 Organic six months ended 2019 revenue, excluding Advance Medical, increased by 23 percent year over year.
 


       
Membership & Visit Fee Only Access      
(millions)      
 Quarter Ended  Year over Year
 June 30,  Growth
 2019 2018  
Total U.S. Paid Membership* 26.8  22.5  19.0%
       
Total U.S. Visit Fee Only Access 9.7  9.6  0.9%
 


                 
Visits                
(thousands)                
 Quarter Ended   Year over Year Six Months Ended   Year over Year
 June 30,   Growth June 30,   Growth
 2019  2018     2019  2018   
Paid Visits from U.S. Paid Membership 291   218   33%  656   516   27% 
Percent of Paid Visits from U.S. Paid Membership 48%  50%  (5)%  49%  52%  (5)% 
Visits Included from U.S. Paid Membership 319   218   46%  672   474   42% 
                 
Total Visits from U.S. Paid Membership 610   436   40%  1,328   990   34% 
                 
U.S. Visit Fee Only 54   37   47%  116   88   33% 
                 
International Visits 244   60   309%  527   60   771% 
Total Visits 908   533   70%  1,971   1,138   73% 
                   


  • Net loss was $(29.3) million for the second quarter 2019 compared to $(25.1) million for the second quarter 2018.
  • Net loss per basic and diluted share was $(0.41) for the second quarter 2019 compared to $(0.40) for the second quarter 2018.
  • Gross margin was 68.0 percent for the second quarter 2019 compared to 70.7 percent for the second quarter 2018.
  • EBITDA was $(12.2) million for the second quarter 2019 compared to $(10.1) million for the second quarter 2018.
  • Adjusted EBITDA was a positive $6.3 million for the second quarter 2019 compared to $2.7 million for the second quarter 2018.

A reconciliation of generally accepted accounting principles ("GAAP") in the United States to non-GAAP results has been provided in this press release in the accompanying tables. An explanation of these measures is also included below under the heading "Non-GAAP Financial Measures".

Financial Outlook
Teladoc Health provides guidance based on current market conditions and expectations.

For the third-quarter 2019, we expect:

  • Total revenue to be in the range of $135 million to $138 million.
  • EBITDA loss to be in the range of $(10.5) million to $(12.5) million.
  • Adjusted EBITDA to be in the range of $7 million to $9 million.
  • Total U.S. paid membership to be in the range of 28.5 million to 29.5 million and visit-fee-only access to be available to approximately 10 million individuals.
  • Total visits to be between 800,000 and 900,000.
  • Net loss per share, based on 72.3 million weighted average shares outstanding, to be between $(0.40) and $(0.42).

For the full-year 2019, we have updated our expectations as follows:

  • Total revenue to be in the range of $538 million to $545 million.
  • EBITDA loss to be in the range of $(39) million to $(45) million.
  • Adjusted EBITDA to be in the range of positive $27 million to $33 million.
  • Total U.S. paid membership to be in the range of 29 million to 30 million members and visit-fee-only access to be available to approximately 10 million individuals.
  • Total visits to be between 3.7 million to 4.0 million.
  • Net loss per share, based on 72.0 million weighted average shares outstanding, to be between $(1.52) and $(1.60).

Quarterly Conference Call

The second quarter 2019 earnings conference call and webcast will be held Wednesday, July 31, 2019 at 4:30 p.m. EDT. The conference call can be accessed by dialing 1-833-241-4255 for U.S. participants, or 1-647-689-4206 for international participants, and including the following Conference ID Number: 5049316 to expedite caller registration; or via a live audio webcast available online at http://ir.teladoc.com/news-and-events/events-and-presentations/. A webcast replay will be available for on-demand listening shortly after the completion of the call at the same web link.

About Teladoc Health

A mission-driven organization, Teladoc Health, Inc. is successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs, and improved outcomes around the world. The company's award-winning, integrated clinical solutions are inclusive of telehealth, expert medical services, AI and analytics, and licensable platform services. With more than 2,000 employees, the organization delivers care in 130 countries and in more than 30 languages, partnering with employers, hospitals and health systems, and insurers to transform care delivery. For more information, please visit www.teladochealth.com or follow @TeladocHealth on Twitter.

Cautionary Note Regarding Forward-Looking Statements

This press release contains "forward-looking statements" within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as: "anticipate," "intend," "plan," "believe," "project," "estimate," "expect," "may," "should," "will" and similar references to future periods. Examples of forward-looking statements include, among others, statements we make regarding future revenues, future earnings, future numbers of members or clients, litigation outcomes, regulatory developments, market developments, new products and growth strategies, and the effects of any of the foregoing on our future results of operations or financial conditions.            

Forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking statements. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking statements include, among others, the following: (i) changes in laws and regulations applicable to our business model; (ii) changes in market conditions and receptivity to our services and offerings; (iii) results of litigation; (iv) the loss of one or more key clients; and (v) changes to our abilities to recruit and retain qualified providers into our network. For a detailed discussion of the risk factors that could affect our actual results, please refer to the risk factors identified in our SEC reports, including, but not limited to our Annual Report on Form 10-K and Quarterly Reports on Form 10-Q, as filed with the SEC.

Any forward-looking statement made by us in this press release is based only on information currently available to us and speaks only as of the date on which it is made. We undertake no obligation to publicly update any forward-looking statement, whether written or oral, that may be made from time to time, whether as a result of new information, future developments or otherwise.


CONSOLIDATED BALANCE SHEETS
(In thousands, except share and per share data, unaudited)

      
  June 30,    December 31,  
  2019   2018 
     
Assets     
Current assets:     
Cash and cash equivalents$ 440,443  $ 423,989 
Short-term investments  32,161    54,545 
Accounts receivable, net of allowance of $3,351 and $3,382, respectively  49,778    43,571 
Prepaid expenses and other current assets  10,227    10,631 
Total current assets  532,609    532,736 
Property and equipment, net  9,722    10,148 
Goodwill  748,073    737,197 
Intangible assets, net  239,344    247,394 
Operating lease - right-of-use assets  29,220    — 
Other assets  6,376    1,401 
Total assets$ 1,565,344  $ 1,528,876 
Liabilities and stockholders' equity     
Current liabilities:     
Accounts payable$ 6,079  $ 7,769 
Accrued expenses and other current liabilities  46,201    26,801 
Accrued compensation  18,141    27,869 
Total current liabilities  70,421    62,439 
Other liabilities  6,990    6,191 
Operating lease liabilities, net of current portion  26,386    — 
Deferred taxes  31,710    32,444 
Convertible senior notes, net  427,197    414,683 
Commitments and contingencies     
Stockholders' equity:     
Common stock, $0.001 par value; 150,000,000 shares authorized as of June 30, 2019 and December 31, 2018; 71,934,381 shares and 70,516,249 shares issued and outstanding as of June 30, 2019 and December 31, 2018, respectively  72    70 
Additional paid-in capital  1,483,245    1,434,780 
Accumulated deficit  (468,135)   (408,661)
Accumulated other comprehensive (loss) income  (12,542)   (13,070)
Total stockholders' equity  1,002,640    1,013,119 
Total liabilities and stockholders' equity$ 1,565,344  $ 1,528,876 
        
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CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except share and per share data, unaudited)

            
 Quarter Ended June 30,  Six Months Ended June 30,
 2019  2018  2019  2018 
Revenue$ 130,276  $ 94,560  $ 258,849  $ 184,204 
Expenses:           
Cost of revenue  41,634    27,684    86,311    54,540 
Operating expenses:           
Advertising and marketing  26,616    19,561    53,020    39,886 
Sales  15,832    14,559    32,044    28,342 
Technology and development  16,665    14,348    32,652    27,252 
Legal and regulatory  2,019    639    3,605    1,684 
Acquisition and integration related costs  1,136    5,800    2,148    7,369 
Gain on sale  —    (4,070)   —    (4,070)
General and administrative  38,549    26,140    74,531    50,141 
Depreciation and amortization  9,848    8,046    19,448    16,299 
Total expenses  152,299    112,707    303,759    221,443 
Loss from operations  (22,023)   (18,147)   (44,910)   (37,239)
Interest expense, net  7,211    6,910    13,732    11,783 
Net loss before taxes  (29,234)   (25,057)   (58,642)   (49,022)
Income tax (benefit) provision  90    22    832    (81)
Net loss$ (29,324) $ (25,079) $ (59,474) $ (48,941)
            
Net loss per share, basic and diluted$ (0.41) $ (0.40) $ (0.83) $ (0.78)
            
Weighted-average shares used to compute basic and diluted net loss per share  71,721,246    62,975,535    71,322,586    62,389,902 
                


CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands, unaudited)

      
 Six Months Ended June 30,
 2019  2018 
Cash flows used in operating activities:     
Net loss$ (59,474) $ (48,941)
Adjustments to reconcile net loss to net cash used in operating activities:     
Depreciation and amortization  22,443    16,299 
Allowance for doubtful accounts  1,014    1,258 
Stock-based compensation  30,891    18,891 
Deferred income taxes  (1,472)   (1,258)
Accretion of interest  12,347    7,627 
Gain on sale  —    (4,070)
Changes in operating assets and liabilities:     
Accounts receivable  (7,237)   (4,027)
Prepaid expenses and other current assets  1,251    (540)
Other assets  74    (73)
Accounts payable  374    1,371 
Accrued expenses and other current liabilities  10,358    (287)
Accrued compensation  (9,133)   (3,812)
Operating lease liabilities  (794)   — 
Other liabilities  (2,385)   45 
Net cash used in operating activities  (1,743)   (17,517)
Cash flows provided by (used in) investing activities:     
Purchase of property and equipment  (1,248)   (2,015)
Purchase of internal-use software  (2,975)   (1,388)
Purchase of marketable securities  —    (12,141)
Proceeds from marketable securities  22,695    67,970 
Sale of assets  7    5,500 
Investment in securities  (5,000)   — 
Acquisition of business, net of cash acquired  (11,207)   (273,535)
Net cash provided by (used in) investing activities  2,272    (215,609)
Cash flows provided by financing activities:     
Net proceeds from the exercise of stock options  15,701    15,765 
Proceeds from issuance of convertible notes  —    279,126 
Contingent consideration fair value adjustment  210    — 
Proceeds from employee stock purchase plan  1,875    1,423 
Cash (paid)/received for withholding taxes on stock-based compensation, net  (1,886)   500 
Net cash provided by financing activities  15,900    296,814 
Net increase in cash and cash equivalents  16,429    63,688 
Foreign exchange difference  25    (701)
Cash and cash equivalents at beginning of the period  423,989    42,817 
Cash and cash equivalents at end of the period$ 440,443  $ 105,804 
      
Income taxes paid$ 309  $ 59 
      
Interest paid$ 6,102  $ 4,125 
        


Non-GAAP Financial Measures:

To supplement our financial information presented in accordance with generally accepted accounting principles in the United States, or U.S. GAAP, we use EBITDA and Adjusted EBITDA, which are non-U.S. GAAP financial measures to clarify and enhance an understanding of past performance. We believe that the presentation of these financial measures enhances an investor's understanding of our financial performance. We further believe that these financial measures are useful financial metrics to assess our operating performance from period-to-period by excluding certain items that we believe are not representative of our core business. We use certain financial measures for business planning purposes and in measuring our performance relative to that of our competitors. We utilize Adjusted EBITDA as the primary measure of our performance.

EBITDA consists of net loss before interest, taxes, depreciation and amortization. We believe that making such adjustment provides investors meaningful information to understand our results of operations and the ability to analyze financial and business trends on a period-to-period basis.

Adjusted EBITDA consists of net loss before interest, taxes, depreciation, amortization, stock-based compensation and acquisition and integration related costs. We believe that making such adjustment provides investors meaningful information to understand our results of operations and the ability to analyze financial and business trends on a period-to-period basis.

We believe both financial measures are commonly used by investors to evaluate our performance and that of our competitors. However, our use of the term EBITDA and Adjusted EBITDA may vary from that of others in our industry. Neither EBITDA nor Adjusted EBITDA should be considered as an alternative to net loss before taxes, net loss, loss per share or any other performance measures derived in accordance with U.S. GAAP as measures of performance.

EBITDA and Adjusted EBITDA have important limitation as analytical tools and you should not consider them in isolation or as a substitute for analysis of our results as reported under U.S. GAAP. Some of these limitations are:

  • EBITDA and Adjusted EBITDA do not reflect the significant interest expense on our debt;

  • EBITDA and Adjusted EBITDA eliminate the impact of income taxes on our results of operations;

  • Adjusted EBITDA does not reflect the significant acquisition and integration related costs related to mergers and acquisitions;

  • Adjusted EBITDA does not reflect the significant non-cash stock compensation expense which should be viewed as a component of recurring operating costs; and

  • other companies in our industry may calculate EBITDA and Adjusted EBITDA differently than we do, limiting the usefulness of EBITDA and Adjusted EBITDA as comparative measures.

In addition, although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect any expenditures for such replacements.

We compensate for these limitations by using EBITDA and Adjusted EBITDA along with other comparative tools, together with U.S. GAAP measurements, to assist in the evaluation of operating performance. Such U.S. GAAP measurements include net loss, net loss per share and other performance measures.

In evaluating these financial measures, you should be aware that in the future we may incur expenses similar to those eliminated in this presentation. Our presentation of EBITDA and Adjusted EBITDA should not be construed as an inference that our future results will be unaffected by unusual or nonrecurring items.


Reconciliation of EBITDA and Adjusted EBITDA to Net Loss
(In thousands, unaudited)

            
 Quarter Ended Six Months Ended 
 June 30,  June 30,
 2019  2018  2019  2018 
Net loss$ (29,324) $ (25,079) $ (59,474) $ (48,941)
Add:           
Interest expense, net  7,211    6,910    13,732    11,783 
Income tax (benefit) provision  90    22    832    (81)
Depreciation expense  856    733    1,719    2,264 
Amortization expense  8,992    7,313    17,729    14,036 
EBITDA  (12,175)   (10,101)   (25,462)   (20,939)
Stock-based compensation  17,368    11,060    30,891    18,891 
Amortization of warrants and loss on extinguishment of debt  —    —    —    — 
Gain on sale  —    (4,070)   —    (4,070)
Acquisition and integration related costs  1,136    5,800    2,148    7,369 
Adjusted EBITDA$ 6,329  $ 2,689  $ 7,577  $ 1,251 
                

Media:
Courtney McLeod
914-265-6789
cmcleod@teladochealth.com

Investors:
Westwicke Partners
Jordan E. Kohnstam
Office: 443-450-4189
Jordan.kohnstam@westwicke.com

 

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