NEW HAVEN, Conn., Oct. 23, 2018 /PRNewswire/ -- Device42, Inc., a leading global provider of IT infrastructure management software, is announcing its newest integration with ServiceNow. The Device42-ServiceNow integration enables users to populate and maintain their ServiceNow CMDB and brings together two industry-leading solutions: ServiceNow's well-known ITSM solution, and Device42's comprehensive Discovery and Application Mapping.

The new integration also features a user-friendly 'visual transform mapping engine,' a custom, drag-and-drop interface that makes it easy to make (and see) field mappings between Device42 and desired target fields in ServiceNow. IT staff can also attach devices and other assets that have been synced to ServiceNow directly to their ITSM tickets, providing a more complete picture of the issue. Additionally, this information can be used for workflow automation using ServiceNow, Device42 and other tools in the IT infrastructure stack.

The integration is powered by Device42's Auto-discovery and Application Dependency Mapping. Discovering the entirety of your enterprise IT environment, Device42 maps your enterprise's ever-growing array of hardware, software, services, networks, and supporting infrastructure, and the key inter-dependencies across physical, virtual, cloud, and hybrid instances.

"Today's cut-throat business environment demands that IT continuously increase agility. An unimpeded flow of accurate, up-to-date information is key to an agile IT organization," stated Raj Jalan, founder, and CEO of Device42, Inc. Raj added, "By connecting Device42's near real-time IT Infrastructure map to the ServiceNow system, IT is equipped to move at the speed of business."

The integration is available in the ServiceNow store: https://store.servicenow.com.

About ServiceNow

ServiceNow, Inc., is an American cloud computing company with its headquarters in Santa Clara, California. It was founded in 2004 by Fred Luddy, the previous CTO of software companies Peregrine Systems and Remedy Corporation. ServiceNow is listed on the New York Stock Exchange NOW and is a constituent of the Russell 1000 Index.

For more information, visit www.servicenow.com.

About Device42

Device42 Inc., a leader in IT infrastructure management, delivers a comprehensive discovery solution that provides a near real-time IT map that is essential to cloud migrations and agile IT operations. Device42 was recently named as the fastest growing technology company in CT over the last three years.

Learn more about Device42 at https://www.device42.com.

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SOURCE Device42