Maine Department of Economic and Community Development Now Offers Online Code Enforcement Certification Exams

The new application allows prospective Code Enforcement Officers to complete their certification exams online

Maine's Department of Economic and Community Development is pleased to announce the launch of a new online certification exam application available to existing Code Enforcement Officers and trainees. Available at https://www.maine.gov/online/ceoexams, the system allows eligible Code Enforcement Officers to complete and submit certification exams electronically. PDF certifications can then be downloaded and printed upon completion of the required areas. The online application was created by the Department of Economic and Community Development, in partnership with the state's digital government portal provider, InforME.

The new service replaces the previous exam process, which required physical paper exams to be completed in person and then manually graded by a Code Enforcement administrator. Users now have the ability to request an account and take the exams that they are required to complete to maintain certification. Since the launch of the application, DECD has converted many of their existing exams to the online system. Currently seven of the 13 certification exams are now offered online. To date, 74 online exams have been submitted by the 34 active users, 15 of which have already earned certifications.

The online application considerably reduces the amount of administrative time and cost associated with proctoring and grading physical exams. Since the majority of exams are graded automatically, the Code Enforcement Program is already experiencing a 75 percent reduction in the amount of time required to facilitate exams. Currently, they are saving eight to 13 minutes per exam, which has resulted in an 18-hour reduction in required staff time.

"The online exam application has allowed us to modernize our processes and save a significant amount of staff time," commented Program Director, Brianne Hasty. "Being able to offer our exams, which can be completed anywhere and anytime, is a huge win for both Code Enforcement Officers and the DECD staff."

This service is provided at no cost to Code Enforcement Officers. New user accounts must be requested and approved by DECD before exams may be taken.

For more information about this service or the Code Enforcement Program, contact the DECD Code Enforcement Program offices at (207) 624-7507.

About Maine.gov

Maine.gov (http://www.Maine.gov) is the official Web portal of the state of Maine. Maine.gov is a service of InforME, a collaborative effort between the state of Maine and Maine Information Network, LLC, part of the NIC EGOV family of companies.

About NIC

Founded in 1992, NIC Inc. EGOV is celebrating 25 years as the nation's premier provider of innovative digital government solutions and secure payment processing, which help make government interactions more accessible for everyone through technology. The family of NIC companies has developed a library of more than 12,000 digital government services for more than 5,500 federal, state, and local government agencies. Among these solutions is the ground-breaking digital government personal assistant, Gov2Go, delivering citizens personalized reminders and a single access point for government interactions. More information is available at www.egov.com.

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