WNS Holdings Extends Outsourcing Contract with British Airways

WNS

, a leading provider of global Business Process Outsourcing (BPO) services, today announced that it has extended its service contract with British Airways (BA). Under this agreement, WNS will continue to provide a comprehensive range of services across sales & customer care, operations and shared services including Revenue Management, Revenue Accounting, Cargo Operations, Customer Relations, Data Management, Information Security, HR services and BA Holidays. The next phase of the relationship between WNS and BA will include increased focus on driving transformation, technology enablement, and overall process efficiency through the company's Value Innovation Program (VIP). "WNS is thrilled