NFU Mutual Selects TIBCO to Build on Award-Winning Service

TIBCO Software Inc.

has been selected by NFU Mutual, the UK's leading rural insurer, to maximise claims management efficiency and enhance its award-winning customer service. The multimillion pound project will help NFU Mutual to streamline claims management processes across its Regional Service Centres. The automation of certain aspects of the claims handling process is expected to improve customer satisfaction even further by keeping members better informed about the status of their case.