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Convergys Corporation
CVG announced today that Cincinnati Bell
CBB, one of the United State's most respected and best performing local exchange and wireless providers, has extended its billing and customer care support contract with Convergys through 2014.
In addition to the contract extension, Convergys will support an expanded portfolio of billing systems and customer care applications for Cincinnati Bell. While continuing to provide application development and maintenance services for Cincinnati Bell's wireline and wireless billing systems, Convergys will now support the company's long distance, IP services, and carrier access billing systems.
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