Best Workplace Communication Tools

Full-scale workplace digitization has transformed the way employees connect and communicate. Implementing the best workplace communication tool is essential to fostering a solid work culture, positively impacting business performance and increasing employee productivity. 

Communication tools feature video conferencing and instant messaging as well as the ability to share files and record meetings. These tools make communication effortless throughout the workplace which also improves a company’s organization. Let’s find out the best workplace communication tools now.

What are the Benefits of Using a Workplace Communication Tool?

Communication tools are essential to bridging the communication gap between remote workers. Other benefits of online communication tools for the workplace are below.

Increase employee engagement

Engaged employees are more likely to put in extra effort, achieve a higher level of productivity and work to improve business operations. Communication tools improve employee engagement in real-time, clarify organizational milestones and create a positive work experience for everyone involved.

Better productivity

Communication tools help to build an intelligent workplace. With workplace communication tools, teams can collaborate faster, access information more easily and get work done more efficiently. Since these tools offer centralized broadcasting, they are able to reduce the flow of misleading information.

Reinforce shared values

Having a shared purpose and value makes an organization more resilient, sustainable and prosperous. A communication tool for the workforce enhances employee accountability and reinforces the organization’s values.

What to Look for in the Best WorkPlace Communication Tool?

Choosing the best communication tool can be an overwhelming process. 

Here are a few factors to consider while exploring the many communication tool options. 


The best workplace communication tools help your teams collaborate with stakeholders to share opinions and manage tasks more efficiently. They also bring the entire workforce together, ensuring the availability of information by increasing communication among team members. A great workplace communication tool will let your team collaborate quickly.

Video conferencing

Video conferencing is one of the best ways for remote employees to discuss projects, come together and talk face-to-face. Over the course of the pandemic, video conferencing has become a reliable and necessary feature in collaborative work environments. Consider the communication tool that provides HD video conferencing functionality and uninterrupted video conversations.

Analytics and integration

If you want to enrich your workplace systems, look for integration options in the workplace communication tool. Integration options let you blend essential workplace applications like Google, Jira, Slack, Trello, Asana, Bitbucket and GitHub with your communication tool. These options also enable generating insightful reports and analytics of your organizational communication.

Document storage

Having seamless document storage makes the communication tool a central hub for sharing, storing and syncing files. You can streamline your storage systems by uploading your essential document on the cloud. And just like that, everyone will be able to access the files from anywhere. Be sure to choose a communication tool that provides adequate cloud storage and secured accessibility for documents.

The Best Workplace Communication Tools

The best workplace communication tool will get you closer to reducing all workplace communication barriers. Let’s take a look at some of the best online communication tools for any workplace.


Zoom is one of the most popular enterprise-level communication tools. It’s easy to use, especially for video conferencing, instant messaging and screen sharing. You can host one-on-one meetings, town-hall conferences, webinars and training sessions from Zoom. 

Some of Zoom’s features include breakout rooms, simultaneous screen sharing, a meeting capture for future references and scheduling options that sync up with digital calendars like Google or Outlook. Zoom also ensures data security with a robust set of features like waiting rooms, passcodes and domain linking.

With Zoom, you will be limited to 100 participants with the Basic and Pro Plans. If you want to increase the number of people who can participate, you must integrate a Large Meeting add-on for $50 per 500 additional people.

Zoom offers a free plan as well as three paid plans. The Pro plan costs $149.90 per year, the Business plan costs $199.90 per year and the Zoom United Business plan costs $350 per year.

Rating: 4.6 stars

Microsoft Teams

Microsoft Teams is another communication tool that helps teams collaborate all in one place. It offers excellent communication services, including instant messaging, conferencing, meeting recordings, file sharing and screen sharing for businesses of all sizes.

The centralized communication platform is Microsoft Team’s most robust feature. From one single interface, you can easily manage all of your team conversations. It integrates with Microsoft packages along with Trello, Slack, Jira, SurveyMonkey and Google apps. 

On the downside, Microsoft Teams has confusing file structures. Files uploaded from every channel stay in a root folder which can be confusing when you share a large amount of documents via Microsoft Teams. The communication tool also lacks flexibility in terms of design.

Microsoft Team is available for free and you’ll have access to plenty of features. You can also opt for Microsoft Team’s paid plans. The Business Basic plan costs $2.50 per month per user, the Business Standard plan costs $10 per month per user and the Office 365 E3 plan costs $20 per month per user.

Rating: 4.5 stars

Google Meet 

Google Meet is a communication tool that lets you make voice calls, video calls or text chats easily, regardless of your team members’ devices or locations. It also allows you to join scheduled meetings from your Google calendar with only a few clicks. Additionally, Google Meet makes it possible to dial in from your phone.

Google Meets grants you access to all of the components in the G Suite. With Google Meet, you can host meetings with up to 150 people and meet for up to 60 minutes per meeting. It includes impressive features like an unlimited number of sessions, live captioning, device compatibility, layout flexibility and screen sharing.

You can only access Google Meet via the Google Chrome browser or the mobile app. If you are using another browser, you need to re-launch the meeting link with Chrome instead.

Google Meet offers a forever-free version with essential communication features. Your team can use Google Workspace Essentials for $8 per user per month to get advanced Meet features.

Rating: 4.6 stars


If you need to sync your team’s messages, calls, tasks, to-do lists and email alerts, Flock offers one of the most robust solutions that is more than a simple messaging application. It empowers your workforce by providing built-in productivity tools to make communication effortless and seamless throughout the entire organization.

Flock lets you organize your conversations with bookmarks that eliminate disordered chats and emails. It also allows external stakeholders to join the conversation and collaborate on projects. You can also send voice notes instantly when you need to add more context to the conversation.

Flock can be a bit overwhelming due to its comprehensive features. Its advanced features, like multi-level user privileges and task management, come with a learning curve.

It offers a free starter plan for teams with up to 20 members. If you have a larger team, you can opt for the Flock Pro plan that starts at $4.50 per month per user.

Rating: 4.5 stars


BlueJeans is a cloud-based communication platform offering superior audio and video quality. It allows you to experience meetings with excellent sound quality, noise cancellation and HD video.

BlueJeans provides a one-touch feature that lets you join a meeting from any device, collaboration tool or web browser. It also offers features like dual-stream support, group chat, video sharing, Q&A sessions, meeting capture and historical reporting.

BlueJeans, however, has a stagnant user interface and doesn’t offer features like hand raising during team meetings.

The communication tool offers two paid pricing plans: Standard for $9.99 per month and Pro for $13.99 per month. You can also try BlueJeans for free by selecting the 14-day free trial. 

Rating: 4.4 stars

Choose the Best Communication Tool for your Workplace

Communication tools and technologies minimize communication barriers and promote collaboration online. By serving as the main connection between remote employees, communication tools allow idea sharing and problem solving to take place from a distance.

While you can find several options for a workplace communication tool, consider weighing their pros and cons. Make sure the tool benefits your business in all the right ways before you commit to it!