Open Text Corp is a software company incorporated on June 26, 1991. The Company's initial public offering was done in 1996. It provides software products and services that assist organizations in finding, utilizing, and sharing business information from any device. The Company is engaged in the design, development, marketing and sales of Enterprise Information Management software and solutions. Its Products and Services offering includes; Enterprise Content Management (ECM), Business Process Management (BPM), Customer Experience Management (CEM), Information Exchange (iX), and Discovery. The Enterprise Content Management manages information throughout its lifecycle and improves business productivity providing Content Management, records management, archiving, email solutions & collaboration. The Business Process Management provides the software capabilities for analyzing, automating, monitoring and optimizing structured business processes and includes Dynamic Case Management (DCM) solutions, Process Applications, High Volume Imaging, Business Architecture solutions, & Reporting & Analytic solutions. The Customer Experience Management includes; Web Content Management, Digital Asset Management, Customer Communications Management software, Social Communities applications and Portal. The Information Exchange includes; Business-to-Business (B2B) Integration services, Fax Solutions, Connectivity, Capture and Recognition systems, and Secure Messaging. The Discovery solutions organize and visualize relevant content and make it possible for business users to quickly locate information and make informed decisions based on timely, contextualized information. It provides Search addresses information security and productivity requirements, Content Analytics, Semantic Navigation, Auto-Classification, eDiscovery, and Information Access Platform. Its products & solutions offering provides solutions which help to increase customer satisfaction, improve collaboration with partners, address the legal and business requirements associated with information governance, and ensure the security and privacy of information. In addition, its products provide the organizing and managing business content, while leveraging it to operate more efficiently and effectively. The Company's solutions incorporate social and mobile technologies and are delivered for on-premises deployment as well as through cloud and managed hosted services models to provide the flexibility and cost efficiencies demanded by the market. In addition, it provide solutions that facilitate the exchange of transactions that occur between supply chain participants, such as manufacturers, retailers, distributors and financial institutions, and are central to a company's ability to effectively collaborate with its partners. The Company's customer base consists of an approximately 10,000 organizations, some mid-market companies and government agencies. It markets its products and services through indirect channels. The Company faces competition from International Business Machines Corporation (IBM), Oracle, Microsoft, EMC Corporation (EMC), Hewlett-Packard Company (HP) and Adobe.
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