Frontier Communications Corp was incorporated in 1935, originally under the name of Citizens Utilities Company and was known as Citizens Communications Company until July 31, 2008. The Company offers communications services to residential and business customers. It offers a variety of voice, data, and video, Internet access, broadband-enabled services and products on a standalone basis and as bundled or packaged solutions. In Data and Internet services it offers broadband services to its residential, commercial and carrier customers. Residential services include fiber-to-the-home and fiber-to-the-node broadband products, as well as traditional copper-based broadband products. Commercial services include Ethernet, Dedicated Internet, Multiprotocol Label Switching (MPLS), Time Division Multiplexing (TDM)data transport services and optical transport services. It also offers its Frontier Secure suite of products managing the digital experience for its customers and designed to provide value and simplicity to meet customers' ever-changing needs. In Voice services it provides basic wireline services to residential and business customers in its service areas. It also provides data-based VoIP services and enhanced services to its customers by offering a number of unified messaging services, including call forwarding, conference calling, caller identification, voicemail and call waiting, all of which are capable of being managed via an Internet portal. It also offers packages of communications services. These packages permit customers to bundle their products and services, including voice service with their choice of video and Internet services, and other product offerings. The switched access services allow other carriers to use the Company's facilities to originate and terminate their local and long distance voice traffic. The Company offers video services under the Frontier TV brand to customers in Connecticut. It offers video services under the FiOS brand on a limited basis in the states of Indiana, Oregon and Washington pursuant to franchises, permits and similar authorizations issued by local franchising authorities. In the Customer Premise Equipment it offers small, medium and enterprise business customers, third-party communications equipment tailored to their specific business needs by partnering with Avaya, Cisco, Mitel and other equipment manufacturers. Competition for residential customers comes from cable operators, satellite providers, online video providers, wireless carriers and Internet service providers (ISPs) among others. For broadband internet, competition comes from cable operators, ISPs and wireless carriers.
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