GEICO dominates Dynatrace-Keynote's Mobile Insurance Scorecard.....Again
GEICO has once again retained the highest overall ranking in the Keynote Scorecards by Dynatrace: Q1 2016 Mobile Insurance Scorecard. The company earned top scores in all four Scorecard Categories (Functionality, Ease of Use, Privacy and Security and Quality and Availability) and topped both Mobile Modes (Mobile Web and Mobile Apps for iPhone and Android).
Keynote's Mobile Insurance Scorecard is a best practices competitive benchmarking analysis that provides a bi-annual ranking of the top 12 U.S. auto insurance carriers' mobile delivery capabilities.
The Scorecard uses more than 100 objective criteria across mobile web and mobile app channels to identify strengths and opportunities that benchmark how well insurance carriers are serving consumer's insurance needs through mobile devices.
GEICO's pattern of first-place wins led Keynote to state, "GEICO remains clearly dominant in providing a wide array of features and tools to serve consumers through mobile channels."
"Earning Keynote's Mobile Insurance Scorecard's top ranking is a tremendous accomplishment for us and reflects our ongoing commitment to deliver a great mobile experience," said Pete Meoli, GEICO director of mobile and digital experience. "Our mobile team is comprised of incredibly passionate associates who work diligently to bring innovative mobile solutions that transform the way we interact with consumers."
Dynatrace is the innovator behind the industry's premier digital performance platform, making real-time information about digital performance visible and actionable for everyone across business and IT. We help customers of all sizes see their applications and digital channels through the lens of their end users. More than 8,000 organizations use these insights to master complexity, gain operational agility and grow revenue by delivering amazing customer experiences.
About Keynote Scorecards by Dynatrace
The Keynote Scorecards by Dynatrace are highly regarded objective assessments of the digital capabilities of leading financial services firms. Using a framework of 125 to more than 400 criteria, Scorecards benchmark how well firms' digital channels meet the needs of customers and prospects as measured against best practices across desktop, tablet and mobile devices.