Envivio Expands Global Customer Service and Support

SOUTH SAN FRANCISCO, Calif., May 29, 2014 (GLOBE NEWSWIRE) -- Envivio ENVI, a leading provider of software-based video processing and delivery solutions, today announced the opening of a new company office in Denver, Colorado, and expansion of its customer support organization. The Envivio Denver office is the headquarters for Americas customer support, and also includes sales and professional services for customers in the region. Lab facilities onsite will be available for customer training and demonstrations as well.

Multiple Envivio Tier 1 cable customers have significant operations in Denver. Envivio counts the two largest cable MSOs and the two largest telecom video service providers in the United States as customers, and Envivio software-based solutions encode and process tens of thousands of channels for multi-screen services across the country.

In addition to the new office and personnel in Denver, Envivio has also enhanced its worldwide support organization with the addition of Cyril Carlier as director of global customer support. Cyril brings nearly 20 years of experience in telecommunications and expertise in managing customer support for Tier 1 operators, at companies including ECI Telecommunications, Alcatel-Lucent, Huawei, Tellabs and Newbridge. He is based in Rennes, France.

"The addition of Cyril to the team and our expansion of customer support in Denver can help us optimize customer roll outs and enable them to manage their TV and multi-screen services in the most efficient way possible. We now have customer service personnel in Rennes (France), Denver, Beijing and Singapore to best serve the needs of our growing customer base around the world," said Ira Goldfarb, senior vice president of sales and service for Envivio.

Envivio software-based solutions are designed for video processing in the public or private cloud, in a datacenter environment, or in a traditional headend. Encompassing live and on-demand encoding/transcoding, packaging, ad insertion, time-shifted TV, network PVR, encryption, personalization, cloud TV and service management, Envivio software is ideal for the provisioning of anytime, anywhere TV services.

More than 300 content and service providers around the globe have selected Envivio to power their multi-screen and pay TV services. Visit www.envivio.com to learn more about TV without boundaries.

About Envivio

Envivio ENVI is the leader in software-based video processing and delivery solutions for any screen, with over 300 content and service provider customers worldwide. Envivio solutions remove the boundaries of traditional television and enable operators to increase their revenues, by providing viewers with best-in-class video quality and a compelling, personalized experience. Envivio is headquartered in South San Francisco, California and has offices worldwide including France, England, China, Singapore and Japan. Visit www.envivio.com for more information.

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