Napoli Bern Ripka Shkolnik, LLP Files Class Action Against Cablevision for Service Outages
NEW YORK, Nov. 13, 2012 (GLOBE NEWSWIRE) -- The Law Offices of Napoli Bern Ripka Shkolnik, LLP, has filed a $250,000,000 class action complaint against Cablevision Systems Corp (NYSE: CVC) and its affiliates to enjoin Cablevision form continuing to charge customers for services the company did not provide during the post Hurricane Sandy aftermath. The complaint was filed on behalf of over one million Cablevision customers residing in New York who have lost television, internet, and telephone services since Hurricane Sandy devastated the tri-state area.
The complaint alleges that Cablevision customers, to this day, continue to pay for non-existent cable, internet, and telephone services. The lawsuit seeks to enjoin Cablevision's improper practice of withholding rebates to its customers who lost service unless until a customer complains to the company. On November 13, 2012, Bard v. Cablevision Systems Corp., et. al., Index No. 602291/2012, was filed and alleges that customers have been wrongfully charged for services and not automatically refunded for bills sent to customers while Cablevision's services were disrupted.
The class understands that services could not be provided under the circumstances after the storm, but the complaint alleges that Cablevision was obligated to immediately rebate every customer for the period of time service was disrupted. In addition, because the class alleges that Cablevision knew, or reasonably should have known, that it could not supply its services, Cablevision should not have accepted payments for services not provided to the class members during the disruption time period.
The lawsuit also asserts that Cablevision has refused to give customers any rebate for their approximate payment of $150 a month, unless a customer contacts Cablevision and complains about the service disruption. Cablevision is aware that nearly its entire customer base has not made telephone or internet complaints about the outage and is relying upon Cablevision's public assurances in the press that it was working diligently to restore service.
For more information regarding the Class Action Complaint, please send an email or call: