Market Overview

GovDelivery Publishes Infographic on State of Government Collaboration


SAINT PAUL, Minn., Nov. 5, 2012 (GLOBE NEWSWIRE) -- Leading provider of government-to-citizen communication solutions, GovDelivery, announced today its infographic illustrating the state of government collaboration. The infographic was based on a survey in which 96 percent of public sector employees said they felt strengthening the relationship and connections between their organization and consultants, other government organizations and the public would be beneficial for their organization. Respondents highlighted several valuable outcomes of improved collaboration, including better service and connection to the public, better decision-making and greater participation in government processes, and increased efficiencies and decreased time responding to critical needs.

This new infographic details what government employees specifically need from community management solutions to achieve the benefits of collaboration and avoid the silos often formed during the planning process. Of the government employees surveyed, 70 percent said that their current collaboration tools did not adequately meet their needs and only 5 percent called their solutions "excellent."

"Our recent research reveals that government employees need to create more collaborative communities to manage communications both inside and outside their organizations, connecting with other agencies, citizens and government consultants," said Scott Burns, CEO at GovDelivery. "GovDelivery has a relentless focus on helping government agencies leverage digital communications to drive engagement with their stakeholders. This focus uniquely positions us to also help agencies increase collaboration to fully interact with their communities in an effective, efficient and engaging manner."

GovDelivery Collaborative Community Management (CCM) offers government entities the flexibility to innovate and collaborate with colleagues, citizens, businesses, government partners, consultants, and more – on a local, national or international level. Today, there are many reasons for government agencies to collaborate, both inside and outside their organizations, not the least of which is a continued focus on driving transparency, participation and civic and community engagement across all levels of government.

With GovDelivery CCM, government agencies can create a secure, virtual community, workspace or project team that includes internal and external stakeholders. The solution encourages higher levels of engagement and gathers useful data for initiatives by combining traditional Intranet-style collaboration with interactive tools. Agencies can establish groups to enhance participation and strengthen relationships for members with specific interests or attributes, such as geographical location. CCM helps eliminate the physical and technological barriers that often stifle the flow of communications, genuine teamwork and deep engagement across an entire stakeholder base.

To view the infographic, visit For more information on GovDelivery's Collaborative Community Management (CCM), please visit

About GovDelivery

GovDelivery, the leading provider of government-to-citizen communication solutions, helps government maximize direct connections with the public while reducing communications cost. More than 550 government organizations worldwide, including more than half of major U.S. federal agencies, as well as state, county, and city governments in the U.S., and local authorities and central government agencies in the United Kingdom, use GovDelivery to optimize their effectiveness, efficiency, and engagement in communications with the public. GovDelivery is an ICG (Nasdaq: ICGE) company. For more information, visit

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CONTACT: Mary Yang Communications Manager 651-726-7317

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