Research and Markets: Real-time Converged Charging (RTCC): Why Real Time Means Now

DUBLIN--(BUSINESS WIRE)--

Research and Markets (http://www.researchandmarkets.com/research/zszmxl/converged) has announced the addition of the "Converged charging Why real time means now" report to their offering.

The phenomenal growth in mobile communications has reached every corner of the globe, through every demographic, and put mobile devices into the hands of even the most impoverished peoples. It has brought unprecedented access to information to more than 6 billion of us.

With it has come the growing sense that everything digital is available anytime and anywhere. A real-time, increasingly online experience has changed the way customers consume and pay for their services.

Today's consumers, dubbed the now generation' expect online service providers to offer maximum choice, at competitive prices with immediate notification of cost, payment acceptance, product dispatch and delivery date. Customers show a dependence on data as a commodity, readily supplied by communications service providers via data plans.

Real-time convergent charging (RTCC) has become a core component for providing a vast range of digital services to customers. Service providers themselves, anxious to improve customer experience, avoid negative headlines and prevent churn, are very aware of its importance. One of the benefits to them is that RTCC provides a way of charging for their services and maintaining a direct connection to their customers.

Key Questions Answered By This Report

- What is RTCC?

- Why is RTCC so critical to many service providers? We review which industries need it, and how it is being utilized

- What components and environment is required to support RTCC? We outline how it works, how we got here and what the future may look like

- Industry-specific applications of RTCC: including drivers and key players in each space

- How can TM Forum's standards-based Frameworx tools and best practices, along with other collateral and activities, help implement, support and exploit RTCC?

Key Topics Covered:

Executive summary

Section 1

Why convergent is the key

Section 2

The communications industry's story- controlling resources to providing better customer experience

Section 3

The value of real-time convergent charging to the wider digital world

Section 4

Help with exploiting the full potential of real-time convergent charging.

For more information visit http://www.researchandmarkets.com/research/zszmxl/converged