Xerox in Leaders Quadrant of Global 2012 Report for Managed Print Services
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Remaining the market leader in MPS, Xerox is helping businesses use an MPS strategy to meet the changing needs of their workforce – from supporting mobile workers and bring your own device policies, to securing confidential data, and simplifying complex business processes with new ways to work with both paper and digital information.
New assessment and reporting tools from Xerox's acquisition of NewField IT are helping capture the growing demand from small and mid-sized businesses (SMBs) – demonstrating the potential for up to 30 percent cost savings, improved energy efficiency, and other productivity benefits powered by MPS. To make it easier for SMBs to benefit from MPS, this year Xerox created a dedicated Channel Partner Operations organization that gives IT resellers more access to customized MPS offerings. In addition, by working with partners like McAfee and Cisco, Xerox is making it easier for enterprises to securely manage print within the existing IT infrastructure and support system.
“MPS has evolved beyond simply managing printed documents, it's about solving business problems. We believe Xerox has a leadership position because we've added expertise in business process and IT outsourcing to improve the way people work,” said Andrew Morrison, senior vice president, Xerox Managed Print Services Business.
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With sales approaching $23 billion, Xerox (NYSE: XRX) is the world's leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries. For more information, visit http://www.xerox.com, http://news.xerox.com or http://www.realbusiness.com. For investor information, visit http://www.xerox.com/investor.
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1 Gartner, Inc., Magic Quadrant for Managed Print Services, Worldwide, Ken Weilerstein, Cecile Drew, October 24, 2012.