Edward Hospital & Health Services Chooses Recall

NORCROSS, Ga.--(BUSINESS WIRE)--

Recall, a global leader in document storage, secure document destruction, digital document management and data protection, today announced that Edward Hospital & Health Services has selected Recall for secure document storage (SDS) of the hospital's highly regulated documents. Recall stores more than 100 million cartons of documents for companies in healthcare, financial services and many other industries. Edward Hospital, a full-service, regional healthcare provider with 4,300 employees, was previously using Iron Mountain's services, but chose Recall for the company's exceptional customer service.

Hospitals are often challenged in managing paper documents, with millions of pages each year that need to be securely stored or destroyed. For Edward Hospital & Health Services and hundreds of other healthcare facilities, Recall provides secure storage, cataloging and destruction of highly regulated documents, which include patient files, financial records, HR documents and certifications.

“Within the first six months of working with Recall, Edward saved hundreds of thousands of dollars and received far superior service over Iron Mountain,” said Harold Richards, director of material management, Edward Hospital & Health Services. “Recall assists us with the critical need to securely store documents, in some cases for up to seven years. With Recall's services, we're able to easily remain compliant and rapidly access files whenever needed.”

The risks and fines related to healthcare providers mismanaging documents are exceedingly high. Recall helps Edward Hospital maintain strict compliance with a host of regulations, including HIPAA, the Joint Commission, the Illinois Department of Health and the hospital's own privacy policy. Some of these governing bodies have oversight into records management practices at Edward, and inspectors can demand any piece of documentation at any time. Through a simple online request system, Edward Hospital is able to have a specific carton pulled from a secure Recall information center and delivered to their doorstep in no time.

“Recall earns its reputation for exceptional, personalized service and rock-solid chain-of-custody security each day with Edward Hospital,” said Elton Potts, group president and chief operating officer, Recall. “From storage and retrieval services to secure destruction, Recall provides seamless solutions with outstanding return on investment for this highly regarded healthcare provider.”

About Recall

Recall is a global leader in managing information in multiple formats throughout its lifecycle. The company has more than 300 dedicated operation centers, spanning five continents in more than 20 countries. As a global leader in document storage, secure document destruction, digital document management, and data protection, Recall manages more than 100 million cartons worldwide. Recall is owned by Brambles Limited. For more information, please visit www.recall.com.