Hagens Berman: Consumers File Expanded Seagate Class-Action Lawsuit

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SAN FRANCISCO--(BUSINESS WIRE)--

Purchasers of defective Seagate hard drives in California, New York, Florida and South Carolina filed an expanded class-action lawsuit against Seagate Technology STX, stating that the data storage company's 3TB hard drives failed at exceptionally high rates, in violation of consumer laws, according to Hagens Berman and Sheller P.C., law firms representing affected consumers.

The expanded suit, filed on Feb. 5, 2016 in the U.S. District Court for the Northern District of California, states that consumers have unexpectedly lost massive amounts of data, as Seagate's hard drives failed to live up to the advertised promises, violating consumer laws and Seagate's own warranties after delivering replacement hard drives that were also faulty and led to data loss.

"We've heard from over a thousand consumers since we filed our suit against Seagate. There has been an outpouring of concern across the country from those who lost irreplaceable data and hundreds of dollars due to Seagate's defective drives and unreliable replacements," said Steve Berman, managing partner of Hagens Berman. "We're continuing to expand our investigation into Seagate's widespread sale of faulty hardware and look forward to finding out more from those who have been affected."

If you purchased Seagate's Barracuda 3TB Hard Disk Drive, Desktop HDD 3TB, Backup Plus 3TB External Hard Disk Drive, GoFlex 3TB External Hard Disk Drive, or another Seagate hard drive with model number ST3000DM001, you may be entitled to damages including replacement costs and damages from loss of data and data recovery expenses. Contact Hagens Berman's legal team about the class-action lawsuit against Seagate.

"Consumers' complaints are revealing more evidence that Seagate's hard drives are irresponsibly faulty," Berman said. "This poses a tremendous risk for anyone – from the photographer who depends on reliable data storage, to the family hoping to safeguard records and other sensitive personal information."

The suit states, "Defendant marketed – and continues to market – the Drives as innovative, fast, powerful, reliable, dependable, and having extremely low failure rates. The Drives were not, however, reliable... Rather, they were defective and failed prematurely at spectacularly – and in many respects unprecedentedly – high rates." Consumers report them failing sometimes even days after their first use.

Consumers' Massive Data Loss

The expanded suit details purchasers' massive data loss due to Seagate's defective hard drives. One plaintiff, a New York state resident, lost more than eight TBs of his "life history," including family photos, tax information and his father's irreplaceable childhood artwork due to his faulty Seagate hard drives.

He bought four Seagate hard drives after thoroughly searching for a dependable storage solution, the complaint states. All four drives failed at various times while under warranty, and Seagate's replacement was also not reliable.

Another named plaintiff in the expanded suit purchased eight new internal Barracuda drives in 2013. Four of them suffered catastrophic failures by early 2014, and the first failure occurred within 90 days after purchase, according to the complaint. He returned the drive to Seagate for warranty replacement, and shortly before he received the replacement, another drive failed. One of his replacement drives failed approximately six months after receipt, and shortly thereafter another drive incurred a catastrophic failure, the suit states.

He lost a massive amount of personal data, including large archives of family photos dating back to 2002 and had to pay approximately $2,800 for a company to recover his data.

A third plaintiff purchased a GoFlex in California in 2013, which failed only about six months after purchase. The warranty refurbished replacement he received from Seagate failed a couple of months after he received it.

Find out more about the Seagate lawsuit.

About Hagens Berman

Hagens Berman Sobol Shapiro LLP is a consumer-rights class-action law firm with offices in 10 cities. The firm has been named to the National Law Journal's Plaintiffs' Hot List eight times. More about the law firm and its successes can be found at www.hbsslaw.com. Follow the firm for updates and news at @ClassActionLaw.

About Sheller, P.C.

Sheller, P.C. is a preeminent consumer protection class action, product liability, and qui tam whistleblower law firm. For over 35 years, the firm's attorneys have aggressively represented victims across the country in class action lawsuits and cases involving defective products, drugs and medical devices, consumer fraud, and corporate wrongdoing. More about the law firm can be found at www.sheller.com.

Hagens Berman Sobol Shapiro LLP
Ashley Klann, 206-268-9363
ashleyk@hbsslaw.com

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