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Morgan Stanley
MS today began advising certain Wealth Management
clients that an employee had stolen partial client data. The Wealth Management
employee has been terminated, and law enforcement and regulatory authorities
have been advised of the incident.
While there is no evidence of any economic loss to any client, it has been
determined that certain account information of approximately 900 clients,
including account names and numbers, was briefly posted on the Internet.
Morgan Stanley detected this exposure and the information was promptly
removed.
Overall, partial account information of up to 10 percent of all Wealth
Management clients was stolen. The data stolen does not include account
passwords or social security numbers. The Firm is taking the precaution of
notifying all potentially affected clients and instituting enhanced security
procedures including fraud monitoring on these accounts.
All impacted clients are in the process of being contacted by the Firm and
their Financial Advisors. A dedicated information line also has been
established at 855-398-6437 (U.S. and Canada) or 512-201-2186 (outside the
U.S. and Canada).
Morgan Stanley takes extremely seriously its responsibility to safeguard
client data, and is working with the appropriate authorities to conduct and
conclude a thorough investigation of this incident.
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