AES Corp.'s IPL Files Request for Rate Hike

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Indianapolis Power & Light Company (IPL), a subsidiary of The AES Corporation
AES
, requested a rate increase today with the Indiana Utility Regulatory Commission (IURC) to cover the rising operational cost of providing safe and reliable electricity, as well as enhanced customer service functions. If IPL's request is approved by the IURC, new rates would go into effect toward the end of 2015. IPL currently has the lowest residential rates of the 20 largest cities in the U.S. "The people of IPL take pride in providing high reliability and great service to our customers, while also being efficient to keep our costs low," said Kelly Huntington, IPL President and CEO. "As the costs to do business rise we must make adjustments to maintain the safe and reliable electric service our customers depend upon." If approved, IPL's request would result in the average residential customer seeing an increase of about $8 per month. The proposed rate increase will vary among business customers depending on rate class and usage. The requested rate increase will cover the escalation in costs of providing reliable electricity, including operation, maintenance and general business expenses. IPL ranks in the top 10 percent nationally in reliability. IPL has made improvements to customer service offerings including the following: * Redesigning our bill statement to make it more informative and user-friendly * Investing in upgraded website and phone system features for a more user-friendly experience * Enhancing our self-service billing and payment options on IPLpower.com including a new EZ-Pay(tm) payment option which allow customers to make payments online using their credit card or debit card for a reduced fee * Making it easier for customers to report and receive information about outages day or night via our automated telephone system, social media or online at www.IPLpower.com IPL has programs available for customers to help manage costs including Budget Billing, which provides customers with predictable monthly payments by allowing you to pay the same amount for 11 months and then settle the difference on the 12th month. There are also a variety of Power ToolsSM programs to help customers reduce their household's energy use. For more information on these resources and to see how this proposed rate increase may affect you specifically, go to IPLpower.com/answers to use our rate calculator.
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