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SoundBite Communications
SDBT, a provider of customer experience management solutions, today
announced they received notification that the class action suit filed January
11, 2012 in the United States District Court for the Northern District of
California against Bank of America and SoundBite as co-defendants has been
dismissed. The class action lawsuit was aimed at the ambiguity in the
Telephone Consumer Protection Act (TCPA) related to text messaging.
Today's announcement followed another major, and related, win for the Company
with the favorable ruling received from the Federal Communications Commission
(FCC) on November 29, 2012 on SoundBite's February 2012 Petition for
Declaratory Ruling. The ruling clarifies that sending a single opt-out
confirmation after a consumer opts out of receiving text messages from a
company does not violate the TCPA. The ambiguity surrounding the TCPA before
the ruling in November was the crux of the class action suit.
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