SoundBite Communications Announces Positive End to Class Action Case
SoundBite Communications (Nasdaq: SDBT), a provider of customer experience management solutions, today announced they received notification that the class action suit filed January 11, 2012 in the United States District Court for the Northern District of California against Bank of America and SoundBite as co-defendants has been dismissed. The class action lawsuit was aimed at the ambiguity in the Telephone Consumer Protection Act (TCPA) related to text messaging.
Today's announcement followed another major, and related, win for the Company with the favorable ruling received from the Federal Communications Commission (FCC) on November 29, 2012 on SoundBite's February 2012 Petition for Declaratory Ruling. The ruling clarifies that sending a single opt-out confirmation after a consumer opts out of receiving text messages from a company does not violate the TCPA. The ambiguity surrounding the TCPA before the ruling in November was the crux of the class action suit.
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