Mediacom, Synchronoss Announces Deal to Activate Mobile Customer Care Application

Loading...
Loading...
Mediacom Communications and Synchronoss Technologies, Inc.
SNCR
, today announced the deployment of a mobile customer care application that gives Mediacom customers instant and simple access to Mediacom customer service using a smartphone or tablet. Branded as MediacomConnect, the new mobile care application gives customers an easy way to troubleshoot and resolve service inquiries, schedule appointments and view or pay bills. MediacomConnect is designed specifically to extend key customer care services and functions, such as resetting high speed Internet routers or set top boxes, among other technical issues. MediacomConnect allows customers to use a voice-activated or on-screen search to quickly connect to information they are seeking. Click-through troubleshooting steps provide a speedy way to rectify the most common issues affecting video and Internet service. The new application is available as a free download for use on iPhone, tablet or Android devices.
Posted In: News
Benzinga simplifies the market for smarter investing

Trade confidently with insights and alerts from analyst ratings, free reports and breaking news that affects the stocks you care about.

Join Now: Free!

Loading...