From Earlier: Salesforce.com Unveils Customer Service Platform, Desk.com

Salesforce.com (NYSE: CRM) today unveiled Desk.com, customer service for a social and mobile world. Desk.com enables businesses to deliver personal customer service by offering a help desk that is social, mobile and simple to use and deploy. Built with social at its core, Desk.com allows any business to work with customers over any major social network. Desk.com Mobile allows companies to carry a help desk in their pocket and answer customers on the go.