KAI Banking Makes Consumer Experience 'As Natural As Texting A Friend'

For this installment, we spoke with KAI Banking Co-Founder Dror Oren.

KAI Banking

What does your company do?

Kasisto's conversational AI platform, KAI, powers smart bots and virtual assistants on messaging platforms, mobile apps, web, wearables and IoT. Kasisto licenses KAI to the world’s leading financial institutions to empower intelligent conversations with their customers. KAI-powered bots and assistants have the expertise to help customers with payments, transaction and account insights and personal finance management, as well as provide banks with new ways to support and sell to their customers. The consumer experience is as natural as texting a friend.

With KAI, financial institutions are able to provide their digital customers with immediate answers, personalized recommendations and excellent user experience. KAI-powered conversations enable financial institutions to reduce customer care costs by empowering customers to self-serve, increase sales with contextual and personalized offers and increase engagement via omnichannel interactions — meeting customers where they are, whether that’s their bank’s mobile app or website, or Facebook Messenger.

Who are your customers?

Kasisto is licensing KAI Banking to financial institutions, including the world's most innovative retail banks, credit card companies, brokerage houses and wealth management firms. Many leading FIs are in various stages of deployment under NDA. Publicly announced customers include DBS Bank, Mastercard, Royal Bank of Canada and Varo Money.

How long have you been in business?

Kasisto was founded in 2013.

Where are you located?

It is headquartered in NYC with offices in Mountain View, California and Singapore.

Who is your company's leadership? What kind of experience do they have?

• Zor Gorelov, co-founder and CEO, has over 20 years of experience in the software industry. He was the co-founder and CEO of SpeechCycle, a market leader in cloud-based contact center optimization solutions for the telco market. SpeechCycle was acquired by Synchronoss Technologies, Inc. SNCR. Before that, Gorelov founded and ran BuzzCompany.com, a provider of enterprise collaboration and messaging software, which was acquired by Multex.com.
• Dror Oren, co-founder and vice president of Product, has over 10 years of experience in software engineering, marketing and product management. Prior to Kasisto, Oren was an executive director in the SRI Ventures team at SRI International, where he focused on commercialization of technologies in information and computer sciences and helped spin out companies such as Tempo.ai and Desti.